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~isPartOf:"Journal of air transport management"
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Dienstleistungsqualität
136
Service quality
136
Airline
78
Fluggesellschaft
78
Customer satisfaction
65
Kundenzufriedenheit
65
Air passenger transport
44
Passagierluftverkehr
44
Air transport
43
Luftverkehr
43
Consumer behaviour
33
Konsumentenverhalten
33
Airport
31
Flughafen
31
Willingness to pay
24
Taiwan
22
Zahlungsbereitschaftsanalyse
22
Beziehungsmarketing
21
Relationship marketing
21
Low-cost strategy
17
Niedrigpreisstrategie
17
Multi-criteria analysis
14
Multikriterielle Entscheidungsanalyse
14
Quality management
14
Qualitätsmanagement
14
USA
11
United States
11
Airport service quality
10
China
10
Customer service
10
Kundenservice
10
Beschwerdemanagement
9
Complaint management
9
AHP approach
8
AHP-Verfahren
8
Fuzzy sets
8
Fuzzy-Set-Theorie
8
Preismanagement
8
Pricing strategy
8
Airlines
7
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157
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1
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158
Aufsatz in Zeitschrift
158
Case study
3
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3
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Conference paper
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English
158
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Martín, Juan Carlos
4
Zhang, Yahua
4
Chang, Yu-chun
3
Chen, Ching-fu
3
Gomes, Carlos Francisco
3
Jiang, Hongwei
3
Liou, James J. H.
3
Liu, Chih-Hsing
3
Park, Jin-Woo
3
Román García, Concepción
3
Bellizzi, Maria Grazia
2
Bezerra, George C. L.
2
Constantino, Francesco
2
Di Gravio, Giulio
2
Eboli, Laura
2
Espino, Raquel
2
Ho, Chien-Wei
2
Karatepe, Osman M.
2
Lamb, Tracy L.
2
Lin, Rong-ho
2
Lubbe, Berendien
2
Mazzulla, Gabriella
2
Pan, Jing Yu
2
Pantouvakis, Angelos
2
Park, Jin-woo
2
Rice, Stephen
2
Truong Dothang
2
Tsai, Chieh-yuan
2
Tzeng, Gwo-hshiung
2
Winter, Scott R.
2
Yeh, Ching-wen
2
Aboagye, Michael Osei
1
Adikariwattage, V.
1
Ahmed, Sheikh Shahriar
1
Akan, Şahap
1
Al Nasser, Amjad
1
Allen, Jaime
1
Amiri, Maghsoud
1
Anastasopulos, Panagiōtēs
1
Antucheviciene, Jurgita
1
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Journal of air transport management
International journal of hospitality management
469
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
398
Journal of retailing and consumer services
384
NBER working paper series
300
Journal of business research : JBR
299
The service industries journal
298
Working paper / National Bureau of Economic Research, Inc.
287
Environmental & resource economics : the official journal of the European Association of Environmental and Resource Economists
268
NBER Working Paper
254
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
225
Discussion paper series / IZA
219
The journal of services marketing
214
Journal of environmental economics and management : JEEM ; the official journal of the Association of Environmental and Resource Economists
198
Land economics : applied research on environmental resources
177
Auditing : a journal of practice & theory
174
International journal of contemporary hospitality management
170
Tourism management : research, policies, practice
169
IZA Discussion Papers
167
Working paper
166
American journal of agricultural economics
158
Journal of hospitality marketing & management
145
Services marketing quarterly
142
Journal of travel and tourism marketing
134
Journal of Services Marketing
131
The TQM journal : the international review of organizational improvement
129
Applied economics
128
Journal of health economics
126
International journal of quality and service sciences
120
International journal of quality & reliability management
115
International journal of productivity and quality management : IJPQM
112
Cogent business & management
111
CESifo working papers
110
Service business
108
Health care management review : HCM review
106
Journal of service research : JSR
105
International journal of services and operations management
104
Journal of service management
99
Food policy : economics planning and politics of food and agriculture
97
Total quality management & business excellence
97
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ECONIS (ZBW)
158
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1
Service needs of elderly air passengers
Chang, Yu-chun
;
Chen, Ching-fu
- In:
Journal of air transport management
18
(
2012
)
1
,
pp. 26-29
Persistent link: https://www.econbiz.de/10009701786
Saved in:
2
Are Chinese passengers willing to pay more for better air services?
Zhang, Yahua
- In:
Journal of air transport management
25
(
2012
),
pp. 5-7
Persistent link: https://www.econbiz.de/10009664196
Saved in:
3
Evaluating frequent flyer programs from the air passengers' perspective
Martín, Juan Carlos
;
Román García, Concepción
; …
- In:
Journal of air transport management
17
(
2011
)
6
,
pp. 364-368
Persistent link: https://www.econbiz.de/10009410726
Saved in:
4
Competition of high-speed train with air transport : the case of Madrid-Barcelona
Román García, Concepción
;
Espino, Raquel
;
Martín, …
- In:
Journal of air transport management
13
(
2007
)
5
,
pp. 277-284
Persistent link: https://www.econbiz.de/10003514918
Saved in:
5
Consumer willingness to pay for in-flight service and comfort levels : a choice experiment
Balcombe, Kelvin G.
;
Fraser, Iain M.
;
Harris, Liam
- In:
Journal of air transport management
15
(
2009
)
5
,
pp. 221-226
Persistent link: https://www.econbiz.de/10003874391
Saved in:
6
The cost of peak-load demand : an application to Gran Canaria airport
Betancor, Ofelia
;
Jiménez, Juan Luis
;
Socorro, M. Pilar
- In:
Journal of air transport management
16
(
2010
)
2
,
pp. 59-64
Persistent link: https://www.econbiz.de/10003944929
Saved in:
7
The intention and determining factors for airline passengers' participation in carbon offset schemes
Chen, Fang-yuan
- In:
Journal of air transport management
29
(
2013
),
pp. 17-22
Persistent link: https://www.econbiz.de/10009772878
Saved in:
8
Measuring the willingness-to-pay of air-rail intermodal passengers
Chiambaretto, Paul
;
Baudelaire, Clément
;
Lavril, Thibaut
- In:
Journal of air transport management
26
(
2013
),
pp. 50-54
Persistent link: https://www.econbiz.de/10009772940
Saved in:
9
Modeling airport employees commuting mode choice
Tsamboulas, Dimitrios
;
Evmorfopoulos, A. P.
;
Moraiti, P.
- In:
Journal of air transport management
18
(
2012
)
1
,
pp. 74-77
Persistent link: https://www.econbiz.de/10009701765
Saved in:
10
Capacity-contingent pricing and competition in the airline industry
Clark, Robert
;
Vincent, Nicolas
- In:
Journal of air transport management
24
(
2012
),
pp. 7-11
Persistent link: https://www.econbiz.de/10009702368
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