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Evaluating the performance of Chinese airports
Chang, Yu-chun; Yu, Ming-miin; Chen, Po-chi - In: Journal of air transport management 31 (2013), pp. 19-21
Persistent link: https://www.econbiz.de/10009772839
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Physical infrastructure and flight consolidation efficiency drivers in Brazilian airports : a two-stage network-DEA approach
Wanke, Peter - In: Journal of air transport management 31 (2013), pp. 1-5
Persistent link: https://www.econbiz.de/10009772845
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Judging a book by it's cover : the relationship between service and safety quality in US national and regional airlines
Rhoades, Dawna L.; Waguespack, Blaise - In: Journal of air transport management 6 (2000) 2, pp. 87-94
Persistent link: https://www.econbiz.de/10001465172
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Positioning of selected Middle Eastern airlines in the South African business and leisure travel environment
Surovitskikh, Svetlana; Lubbe, Berendien - In: Journal of air transport management 14 (2008) 2, pp. 75-81
Persistent link: https://www.econbiz.de/10003721320
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Service climate, professional commitment and job performance of flight attendants in Taiwan
Yeh, Ching-wen - In: Journal of air transport management 15 (2009) 5, pp. 259-260
Persistent link: https://www.econbiz.de/10003874423
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Improving service quality using quality function deployment : the air cargo sector of China airlines
Wang, Rong-tsu - In: Journal of air transport management 13 (2007) 4, pp. 221-228
Persistent link: https://www.econbiz.de/10003485433
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Expectations and perceptions in airline services : an analysis using weighted SERVQUAL scores
Pakdil, Fatma; Aydun, Özlem - In: Journal of air transport management 13 (2007) 4, pp. 229-237
Persistent link: https://www.econbiz.de/10003485434
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Passenger perceptions of service quality : Korean and Australian case studies
Park, Jin-woo - In: Journal of air transport management 13 (2007) 4, pp. 238-242
Persistent link: https://www.econbiz.de/10003485439
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Cross-cultural perspectives regarding service quality and satisfaction in Chinese cross-strait airlines
Lu, Jin-Long; Ling, Feng-I. - In: Journal of air transport management 14 (2008) 1, pp. 16-19
Persistent link: https://www.econbiz.de/10003657809
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Explore airlines' brand niches through measuring passengers' repurchase motivation : an application of Rasch measurement
Chang, Hsin-Li; Yang, Cheng-Hua - In: Journal of air transport management 14 (2008) 3, pp. 105-112
Persistent link: https://www.econbiz.de/10003731224