//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of air transport management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Aligning service processes to...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
136
Service quality
136
Airline
75
Fluggesellschaft
75
Customer satisfaction
65
Kundenzufriedenheit
65
Air passenger transport
39
Passagierluftverkehr
39
Air transport
38
Luftverkehr
38
Airport
30
Flughafen
30
Consumer behaviour
27
Konsumentenverhalten
27
Beziehungsmarketing
21
Relationship marketing
21
Taiwan
21
Low-cost strategy
15
Niedrigpreisstrategie
15
Multi-criteria analysis
14
Multikriterielle Entscheidungsanalyse
14
Quality management
14
Qualitätsmanagement
14
USA
11
United States
11
Airport service quality
10
Customer service
10
Kundenservice
10
Beschwerdemanagement
9
China
9
Complaint management
9
AHP approach
8
AHP-Verfahren
8
Fuzzy sets
8
Fuzzy-Set-Theorie
8
Preismanagement
7
Pricing strategy
7
Airline service quality
6
Airlines
6
Behavioral intention
6
more ...
less ...
Online availability
All
Undetermined
81
Type of publication
All
Article
141
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
142
Aufsatz in Zeitschrift
142
Case study
2
Fallstudie
2
Collection of articles of several authors
1
Sammelwerk
1
Language
All
English
142
Author
All
Zhang, Yahua
4
Chang, Yu-chun
3
Chen, Ching-fu
3
Gomes, Carlos Francisco
3
Jiang, Hongwei
3
Liou, James J. H.
3
Liu, Chih-Hsing
3
Martín, Juan Carlos
3
Park, Jin-Woo
3
Bellizzi, Maria Grazia
2
Bezerra, George C. L.
2
Constantino, Francesco
2
Di Gravio, Giulio
2
Eboli, Laura
2
Ho, Chien-Wei
2
Karatepe, Osman M.
2
Ku, Edward C. S.
2
Lin, Rong-ho
2
Lubbe, Berendien
2
Mazzulla, Gabriella
2
Pan, Jing Yu
2
Pantouvakis, Angelos
2
Park, Jin-woo
2
Román García, Concepción
2
Truong Dothang
2
Tsai, Chieh-yuan
2
Tzeng, Gwo-hshiung
2
Yeh, Ching-wen
2
Aboagye, Michael Osei
1
Adikariwattage, V.
1
Akan, Şahap
1
Al Nasser, Amjad
1
Allen, Jaime
1
Amiri, Maghsoud
1
Antucheviciene, Jurgita
1
Antwi, Collins Opoku
1
Arif, Mohammed
1
Arora, Mohit
1
Arora, Swapan Deep
1
Arslan, Seda
1
more ...
less ...
Published in...
All
Journal of air transport management
NBER working paper series
733
Working paper / National Bureau of Economic Research, Inc.
668
NBER Working Paper
599
International journal of hospitality management
546
International journal of production research
476
Journal of health economics
451
SpringerLink / Bücher
422
Health care management review : HCM review
359
Discussion paper series / IZA
354
Journal of business research : JBR
351
Journal of retailing and consumer services
346
Business process management journal
344
IMF Staff Country Reports
335
The service industries journal
333
Journal of health organization and management
329
Health economics
328
The European journal of health economics : HEPAC ; health economics in prevention and care
284
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
284
European journal of operational research : EJOR
272
Health care management science
267
The journal of services marketing
226
International journal of contemporary hospitality management
224
International journal of productivity and quality management : IJPQM
207
International journal of production economics
199
Health economics review
188
IZA Discussion Paper
188
The TQM journal : the international review of organizational improvement
188
Auditing : a journal of practice & theory
176
Management science : journal of the Institute for Operations Research and the Management Sciences
174
International journal of quality & reliability management
173
Manufacturing & service operations management : M & SOM
168
Working paper
167
Tourism management : research, policies, practice
163
Journal of hospitality marketing & management
161
International journal of services and operations management
158
Health marketing quarterly
156
Applied economics
152
Services marketing quarterly
144
Journal of Services Marketing
140
more ...
less ...
Source
All
ECONIS (ZBW)
142
Showing
1
-
10
of
142
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Promoting passenger comfort and wellbeing in the air : an examination of the in-flight health advice provided by international airlines
Budd, Lucy
;
Warren, Adam
;
Bell, Morag
- In:
Journal of air transport management
17
(
2011
)
5
,
pp. 320-322
Persistent link: https://www.econbiz.de/10009408957
Saved in:
2
An optimization model for gate reassignment in response to flight delays
Maharjan, Binod
;
Matis, Timothy I.
- In:
Journal of air transport management
17
(
2011
)
4
,
pp. 256-261
Persistent link: https://www.econbiz.de/10009408981
Saved in:
3
Collaborative delay management towards demand-capacity balancing within User Driven Prioritisation Process
Zhang, Qiuhan
;
Le, Meilong
;
Xu, Yan
- In:
Journal of air transport management
91
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012495526
Saved in:
4
Developing business process agility : evidence from inter-organizational information systems of airlines and travel agencies
Ku, Edward C. S.
- In:
Journal of air transport management
103
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013364320
Saved in:
5
Process Mining for resilient airport operations : a case study of Munich Airport's turnaround process
Rott, Julian
;
König, Fabian
;
Häfke, Hannes
;
Schmidt, …
- In:
Journal of air transport management
112
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014458979
Saved in:
6
Explore airlines' brand niches through measuring passengers' repurchase motivation : an application of Rasch measurement
Chang, Hsin-Li
;
Yang, Cheng-Hua
- In:
Journal of air transport management
14
(
2008
)
3
,
pp. 105-112
Persistent link: https://www.econbiz.de/10003731224
Saved in:
7
Influence of the state-owned airlines on passenger satifaction
López-Bonilla, Jesús Manuel
;
López-Bonilla, Luis Miguel
- In:
Journal of air transport management
14
(
2008
)
3
,
pp. 143-145
Persistent link: https://www.econbiz.de/10003731293
Saved in:
8
Improving service quality using quality function deployment : the air cargo sector of China airlines
Wang, Rong-tsu
- In:
Journal of air transport management
13
(
2007
)
4
,
pp. 221-228
Persistent link: https://www.econbiz.de/10003485433
Saved in:
9
Expectations and perceptions in airline services : an analysis using weighted SERVQUAL scores
Pakdil, Fatma
;
Aydun, Özlem
- In:
Journal of air transport management
13
(
2007
)
4
,
pp. 229-237
Persistent link: https://www.econbiz.de/10003485434
Saved in:
10
Passenger perceptions of service quality : Korean and Australian case studies
Park, Jin-woo
- In:
Journal of air transport management
13
(
2007
)
4
,
pp. 238-242
Persistent link: https://www.econbiz.de/10003485439
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->