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An empirical investigation of psychological capital among flight attendants
Karatepe, Osman M.; Talebzadeh, Niusha - In: Journal of air transport management 55 (2016), pp. 193-202
Persistent link: https://www.econbiz.de/10011547849
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Antecedents and consequences of passenger satisfaction with the airport
Bezerra, George C. L.; Gomes, Carlos Francisco - In: Journal of air transport management 83 (2020), pp. 1-12
Persistent link: https://www.econbiz.de/10012170254
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Airline satisfaction and loyalty : assessing the influence of personality, trust and service quality
Leon, Steven; Dixon, Sonoma - In: Journal of air transport management 113 (2023), pp. 1-13
Persistent link: https://www.econbiz.de/10014437736
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Turnover intention of air traffic controllers in Taiwan : a note
Kuo, Chung-wei; Jou, Rong-chang; Lin, Shu-wun - In: Journal of air transport management 25 (2012), pp. 50-52
Persistent link: https://www.econbiz.de/10009664086
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Antecedents and outcomes of flight attendants' job satisfaction
Ng, Siew Imm; Sambasivan, Murali; Siti Zubaidah - In: Journal of air transport management 17 (2011) 5, pp. 309-313
Persistent link: https://www.econbiz.de/10009408959
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The antecedents and consequences of job stress of flight attendants : evidence from Taiwan
Chen, Ching-fu; Kao, Ya-ling - In: Journal of air transport management 17 (2011) 4, pp. 253-255
Persistent link: https://www.econbiz.de/10009408982
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The effect of perceived crowding, emotional dissonance, and emotional exhaustion on critical job outcomes : a study of ground staff in the airline industry
Karatepe, Osman M.; Choubtarash, Homa - In: Journal of air transport management 40 (2014), pp. 182-191
Persistent link: https://www.econbiz.de/10010411952
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Impact of perception of COVID-19 on NPI, job satisfaction, and customer orientation : highlighting three types of NPIs for the airline industry
Lee, Choong-Ki; Jung, Eun-Kyo; Kang, Sung-Eun; Petrick, … - In: Journal of air transport management 100 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013207562
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Service climate, professional commitment and job performance of flight attendants in Taiwan
Yeh, Ching-wen - In: Journal of air transport management 15 (2009) 5, pp. 259-260
Persistent link: https://www.econbiz.de/10003874423
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Outcomes of job crafting among flight attendants
Karatepe, Osman M.; Eslamlou, Aram - In: Journal of air transport management 62 (2017), pp. 34-43
Persistent link: https://www.econbiz.de/10011721944