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~isPartOf:"Journal of air transport management"
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Dienstleistungsqualität
136
Service quality
136
Airline
74
Fluggesellschaft
74
Customer satisfaction
65
Kundenzufriedenheit
65
Air passenger transport
39
Air transport
39
Luftverkehr
39
Passagierluftverkehr
39
Airport
34
Flughafen
34
Consumer behaviour
27
Konsumentenverhalten
27
Beziehungsmarketing
21
Relationship marketing
21
Taiwan
20
Low-cost strategy
15
Niedrigpreisstrategie
15
Multi-criteria analysis
14
Multikriterielle Entscheidungsanalyse
14
Quality management
14
Qualitätsmanagement
14
China
12
USA
11
United States
11
Airport service quality
10
Customer service
10
Kundenservice
10
Beschwerdemanagement
9
Complaint management
9
AHP approach
8
AHP-Verfahren
8
Fuzzy sets
8
Fuzzy-Set-Theorie
8
Preismanagement
7
Pricing strategy
7
Airline service quality
6
Airlines
6
Behavioral intention
6
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142
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Zhang, Yahua
4
Chang, Yu-chun
3
Chen, Ching-fu
3
Gomes, Carlos Francisco
3
Jiang, Hongwei
3
Liou, James J. H.
3
Liu, Chih-Hsing
3
Martín, Juan Carlos
3
Park, Jin-Woo
3
Bellizzi, Maria Grazia
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Bezerra, George C. L.
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Constantino, Francesco
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Di Gravio, Giulio
2
Eboli, Laura
2
Ho, Chien-Wei
2
Karatepe, Osman M.
2
Lin, Rong-ho
2
Lubbe, Berendien
2
Mazzulla, Gabriella
2
O'Connor, Kevin B.
2
Pan, Jing Yu
2
Pantouvakis, Angelos
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Park, Jin-woo
2
Román García, Concepción
2
Truong Dothang
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Tsai, Chieh-yuan
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Tzeng, Gwo-hshiung
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Yeh, Ching-wen
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Akan, Şahap
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Arif, Mohammed
1
Arora, Mohit
1
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1
Arslan, Seda
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Journal of air transport management
NBER working paper series
903
Working paper / National Bureau of Economic Research, Inc.
731
NBER Working Paper
712
Discussion paper series / IZA
704
IZA Discussion Papers
628
IZA Discussion Paper
534
International journal of hospitality management
438
Journal of health economics
395
The European journal of health economics : HEPAC ; health economics in prevention and care
369
Health economics
352
Journal of retailing and consumer services
338
MPRA Paper
321
CESifo working papers
310
The service industries journal
309
Journal of business research : JBR
306
CESifo Working Paper
266
Working paper
262
Journal of health organization and management
261
Health affairs : at the intersection of health, health care, and policy
256
NBER Working Papers
242
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
234
Health economics review
220
Applied economics
219
SpringerLink / Bücher
216
The journal of services marketing
216
Regional studies
201
Health care management review : HCM review
194
The annals of regional science : an international journal of urban, regional and environmental research and policy ; official journal of the Western Regional Science Association
186
CESifo Working Paper Series
178
Policy research working paper : WPS
175
Auditing : a journal of practice & theory
174
World Bank E-Library Archive
173
Discussion paper / Centre for Economic Policy Research
168
Working Paper
166
International journal of contemporary hospitality management
162
European journal of operational research : EJOR
161
The TQM journal : the international review of organizational improvement
148
Tourism management : research, policies, practice
146
Services marketing quarterly
144
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ECONIS (ZBW)
143
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1
Spatial and operational factors behind passenger yield of U.S. nonhub primary airports
Gao, Yi
;
Sobieralski, Joseph B.
- In:
Journal of air transport management
90
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012421010
Saved in:
2
New regional aviation policy in India : early indicators and lessons learnt
Das, Amit Kumar
;
Bardhan, Amit Kumar
;
Fageda, Xavier
- In:
Journal of air transport management
88
(
2020
),
pp. 1-16
Persistent link: https://www.econbiz.de/10012292013
Saved in:
3
Spatial distribution characteristic of Chinese airports : a spatial cost function approach
Chen, Zhongfei
;
Barros, Carlos Pestana
;
Yu, Yanni
- In:
Journal of air transport management
59
(
2017
),
pp. 63-70
Persistent link: https://www.econbiz.de/10011691101
Saved in:
4
Is spatial dispersal the dominant trend in air transport development? : a global analysis for 2006-2015
Wong, W. H.
;
Cheung, Tommy
;
Zhang, Anming
;
Wang, Yue
- In:
Journal of air transport management
74
(
2019
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012112724
Saved in:
5
Does airport construction narrow regional economic disparities in China?
Mao, Xia
;
Chen, Xiao
- In:
Journal of air transport management
108
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014310462
Saved in:
6
Explore airlines' brand niches through measuring passengers' repurchase motivation : an application of Rasch measurement
Chang, Hsin-Li
;
Yang, Cheng-Hua
- In:
Journal of air transport management
14
(
2008
)
3
,
pp. 105-112
Persistent link: https://www.econbiz.de/10003731224
Saved in:
7
Influence of the state-owned airlines on passenger satifaction
López-Bonilla, Jesús Manuel
;
López-Bonilla, Luis Miguel
- In:
Journal of air transport management
14
(
2008
)
3
,
pp. 143-145
Persistent link: https://www.econbiz.de/10003731293
Saved in:
8
Improving service quality using quality function deployment : the air cargo sector of China airlines
Wang, Rong-tsu
- In:
Journal of air transport management
13
(
2007
)
4
,
pp. 221-228
Persistent link: https://www.econbiz.de/10003485433
Saved in:
9
Expectations and perceptions in airline services : an analysis using weighted SERVQUAL scores
Pakdil, Fatma
;
Aydun, Özlem
- In:
Journal of air transport management
13
(
2007
)
4
,
pp. 229-237
Persistent link: https://www.econbiz.de/10003485434
Saved in:
10
Passenger perceptions of service quality : Korean and Australian case studies
Park, Jin-woo
- In:
Journal of air transport management
13
(
2007
)
4
,
pp. 238-242
Persistent link: https://www.econbiz.de/10003485439
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