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A combined MCDM model based on DEMATEL and ANP for the selection of airline service quality improvement criteria : a study based on the Taiwanese airline industry
Chen, I-Shuo - In: Journal of air transport management 57 (2016), pp. 7-18
Persistent link: https://www.econbiz.de/10011610548
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Predicting airline passengers' loyalty using artificial neural network theory
Singh, Balgopal - In: Journal of air transport management 94 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012591801
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Determining important attributes for assessing the attractiveness of airlines
Medina-Muñoz, Diego Ramón; Medina-Muñoz, Rita Dolores; … - In: Journal of air transport management 70 (2018), pp. 45-56
Persistent link: https://www.econbiz.de/10011883653
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A hybrid MCDM and sustainability-balanced scorecard model to establish sustainable performance evaluation for international airports
Lu, Ming-Tsang; Hsu, Chao-Che; Liou, James J. H.; Lo, … - In: Journal of air transport management 71 (2018), pp. 9-19
Persistent link: https://www.econbiz.de/10011901786
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A hybrid fuzzy MCDM approach for mitigating airport congestion : a case in Ninoy Aquino International Airport
Bongo, Miriam F.; Ocampo, Lanndon A. - In: Journal of air transport management 63 (2017), pp. 1-16
Persistent link: https://www.econbiz.de/10011740161
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Explore airlines' brand niches through measuring passengers' repurchase motivation : an application of Rasch measurement
Chang, Hsin-Li; Yang, Cheng-Hua - In: Journal of air transport management 14 (2008) 3, pp. 105-112
Persistent link: https://www.econbiz.de/10003731224
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Influence of the state-owned airlines on passenger satifaction
López-Bonilla, Jesús Manuel; López-Bonilla, Luis Miguel - In: Journal of air transport management 14 (2008) 3, pp. 143-145
Persistent link: https://www.econbiz.de/10003731293
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Improving service quality using quality function deployment : the air cargo sector of China airlines
Wang, Rong-tsu - In: Journal of air transport management 13 (2007) 4, pp. 221-228
Persistent link: https://www.econbiz.de/10003485433
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Expectations and perceptions in airline services : an analysis using weighted SERVQUAL scores
Pakdil, Fatma; Aydun, Özlem - In: Journal of air transport management 13 (2007) 4, pp. 229-237
Persistent link: https://www.econbiz.de/10003485434
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Passenger perceptions of service quality : Korean and Australian case studies
Park, Jin-woo - In: Journal of air transport management 13 (2007) 4, pp. 238-242
Persistent link: https://www.econbiz.de/10003485439