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Exploring the myth of customer relationship management : evidence from UK retail banking
Smith, Malcolm; Lakhani, Sangeeta - In: Journal of applied accounting research 9 (2008) 2, pp. 97-111
Persistent link: https://www.econbiz.de/10003933617
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Auditor acceptance of dysfunctional behaviour : an explanatory model using individual factors
Paino, Halil; Smith, Malcolm; Ismail, Zubaidah - In: Journal of applied accounting research 13 (2012) 1, pp. 37-55
Persistent link: https://www.econbiz.de/10009570837
Cover Image
Exploring the myth of customer relationship management : evidence from UK retail banking
Smith, Malcolm; Lakhani, Sangeeta - In: Journal of applied accounting research 9 (2008) 2, pp. 97-111
Persistent link: https://www.econbiz.de/10009890734
Cover Image
Auditor acceptance of dysfunctional behaviour : an explanatory model using individual factors
Paino, Halil; Smith, Malcolm; Ismail, Zubaidah - In: Journal of applied accounting research 13 (2012) 1, pp. 37-55
Persistent link: https://www.econbiz.de/10010005301