Neubert, Mitchell J.; Hunter, Emily M.; Tolentino, Remy C. - In: Journal of business ethics : JBE 178 (2022) 1, pp. 261-278
Persistent and pervasive rudeness and lack of respect are unfortunately common in workplaces today. The deleterious effects of this incivility at work may be even worse than previously demonstrated, impacting not only employee victims but also trickling down to those who employees contact....