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An integrative framework to understand how CSR affects customer loyalty through identification, emotions and satisfaction
Pérez, Andrea; Rodríguez del Bosque, Ignacio A. - In: Journal of business ethics : JOBE 129 (2015) 3, pp. 571-584
Persistent link: https://www.econbiz.de/10011295309
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Investigating the effects of anger and guilt on unethical behavior : a dual-process approach
Motro, Daphna; Ordóñez, Lisa D.; Pittarello, Andrea; … - In: Journal of business ethics : JOBE 152 (2018) 1, pp. 133-148
Persistent link: https://www.econbiz.de/10011926868
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Guilt, shame, and reparative behavior : the effect of psychological proximity
Ghorbani, Majid; Liao, Yuan; Çayköylü, Sinan; Chand, … - In: Journal of business ethics : JOBE 114 (2013) 2, pp. 311-323
Persistent link: https://www.econbiz.de/10009780368
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How and when does perceived CSR affect employees' engagement in voluntary pro-environmental behavior?
Tian, Qing; Robertson, Jennifer L. - In: Journal of business ethics : JOBE 155 (2019) 2, pp. 399-412
Persistent link: https://www.econbiz.de/10011998574
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The effect of negative message framing on green consumption : an investigation of the role of shame
Amatulli, Cesare; De Angelis, Matteo; Peluso, Alessandro M. - In: Journal of business ethics : JOBE 157 (2019) 4, pp. 1111-1132
Persistent link: https://www.econbiz.de/10012031270
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Facilitating forgiveness in organizational contexts : exploring the injustice gap, emotions, and expressive writing intervention
Barclay, Laurie J.; Saldanha, Maria Francisca - In: Journal of business ethics : JOBE 137 (2016) 4, pp. 699-720
Persistent link: https://www.econbiz.de/10011553194
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Feelings that make a difference : how guilt and pride convince consumers of the effectiveness of sustainable consumption choices
Antonetti, Paolo; Maklan, Stan - In: Journal of business ethics : JOBE 124 (2014) 1, pp. 117-134
Persistent link: https://www.econbiz.de/10010424760
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Disgusted or happy, it is not so bad : emotional mini-max in unethical judgments
Winterich, Karen Page; Morales, Andrea C.; Mittal, Vikas - In: Journal of business ethics : JOBE 130 (2015) 2, pp. 343-360
Persistent link: https://www.econbiz.de/10011337129
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Emotional intelligence and consumer ethics : the mediating role of personal moral philosophies
Chowdhury, Rafi M. M. I. - In: Journal of business ethics : JOBE 142 (2017) 3, pp. 527-548
Persistent link: https://www.econbiz.de/10011751926
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How does the perceived ethicality of corporate services brands influence loyalty and positive word-of-mouth? : analyzing the roles of empathy, affective commitment, and perceived q...
Markovic, Stefan; Iglesias, Oriol; Singh, Jatinder Jit; … - In: Journal of business ethics : JOBE 148 (2018) 4, pp. 721-740
Persistent link: https://www.econbiz.de/10011844265