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Empirical Determinations of Shipper Requirements for Motor Carrier Services: SERVQUAL, Direct Questioning, and Policy Capturing Methods
Crosby, Leon; LeMay, Stephen A. - In: Journal of business logistics : JBL 19 (1998) 1, pp. 139-154
Persistent link: https://www.econbiz.de/10006993366
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A Factor-analytic Logit Approach To Truck Driver Turnover
Richard, Michael D.; LeMay, Stephen A.; Taylor, G.Stephen - In: Journal of business logistics : JBL 16 (1995) 1, pp. 281-298
Persistent link: https://www.econbiz.de/10007007753
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Evolving a theory of performance-based logistics using insights from service dominant logic
Randall, Wesley S.; Pohlen, Terrance L.; Hanna, Joe B. - In: Journal of business logistics : JBL 31 (2010) 2, pp. 35-61
Persistent link: https://www.econbiz.de/10008779147
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Bridging the gap between strategy and performance : using leadership style to enable structural elements
Overstreet, Robert E.; Hazen, Benjamin T.; Skipper, … - In: Journal of business logistics : JBL 35 (2014) 2, pp. 136-149
Persistent link: https://www.econbiz.de/10010382685
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Implementation of a system approach for enhanced supply chain continuity and resiliency : a longitudinal study
Boone, Christopher A.; Craighead, Christopher W.; … - In: Journal of business logistics : JBL 34 (2013) 3, pp. 222-235
Persistent link: https://www.econbiz.de/10010199977
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Periodical Usefulness: The U.S. Logistics Educator Perspective
Gibson, Brian J.; Hanna, Joe B. - In: Journal of business logistics : JBL 24 (2003) 1, pp. 221
Persistent link: https://www.econbiz.de/10006969369