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Technology readiness of B2B firms and AI-based customer relationship management capability for enhancing social sustainability performance
Muhammad Sabbir Rahman; Bag, Surajit; Gupta, Shivam; … - In: Journal of business research : JBR 156 (2023), pp. 1-15
Persistent link: https://www.econbiz.de/10013534254
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Big data analytics and artificial intelligence technologies based collaborative platform empowering absorptive capacity in health care supply chain : an empirical study
Bag, Surajit; Dhamija, Pavitra; Singh, Rajesh K.; … - In: Journal of business research : JBR 154 (2023), pp. 1-18
Persistent link: https://www.econbiz.de/10013468692
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Artificial intelligence empowered conversational agents : a systematic literature review and research agenda
Mariani, Marcello M.; Hashemi, Novin; Wirtz, Jochen - In: Journal of business research : JBR 161 (2023), pp. 1-23
Persistent link: https://www.econbiz.de/10014288858
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Types of innovation and artificial intelligence : a systematic quantitative literature review and research agenda
Mariani, Marcello M.; Machado, Isa; Nambisan, Satish - In: Journal of business research : JBR 155 (2023) 2, pp. 1-14
Persistent link: https://www.econbiz.de/10013492753