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~isPartOf:"Journal of business research : JBR"
~isPartOf:"NBER working paper series"
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Hellström, Daniel
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Journal of business research : JBR
NBER working paper series
Journal of innovation & knowledge : JIK
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Journal of retailing and consumer services
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The international review of retail, distribution and consumer research
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ECONIS (ZBW)
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Service innovation in e-commerce last mile delivery : mapping the e-customer journey
Vakulenko, Yulia
;
Shams, Poja
;
Hellström, Daniel
; …
- In:
Journal of business research : JBR
101
(
2019
),
pp. 461-468
Persistent link: https://www.econbiz.de/10012103423
Saved in:
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What's in the parcel locker? : exploring customer value in e-commerce last mile delivery
Vakulenko, Yulia
;
Hellström, Daniel
;
Hjort, Klas
- In:
Journal of business research : JBR
88
(
2018
),
pp. 421-427
Persistent link: https://www.econbiz.de/10011869863
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