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The effect of relationship and transactional characteristics on customer retention in emerging online markets
Jaiswal, Anand Kumar; Niraj, Rakesh; Park, Chang Hee; … - In: Journal of business research : JBR 92 (2018), pp. 25-35
Persistent link: https://www.econbiz.de/10011925243
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Does strategic management of digital technologies influence electronic word-of-mouth (eWOM) and customer loyalty? : empirical insights from B2B platform economy
Belhadi, Amine; Kamble, Sachin S.; Benkhati, Imane; … - In: Journal of business research : JBR 156 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10013534277
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Antecedents of Blockchain-Enabled E-commerce Platforms (BEEP) adoption by customers : a study of second-hand small and medium apparel retailers
Jain, Geetika; Kamble, Sachin S.; Ndubisi, Nelson Oly; … - In: Journal of business research : JBR 149 (2022), pp. 576-588
Persistent link: https://www.econbiz.de/10013325646