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Internal communication and prosocial service behaviors of front-line employees : investigating mediating mechanisms
Malhotra, Neeru; Ackfeldt, Anna-Lena; Stock-Homburg, Ruth - In: Journal of business research : JBR 69 (2016) 10, pp. 4132-4139
Persistent link: https://www.econbiz.de/10011553938
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Understanding the relationship between frontline employee boreout and customer orientation
Stock-Homburg, Ruth - In: Journal of business research : JBR 69 (2016) 10, pp. 4259-4268
Persistent link: https://www.econbiz.de/10011554145
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Productive employment and decent work : the impact of AI adoption on psychological contracts, job engagement and employee trust
Braganza, Ashley; Chen, Weifeng; Canhoto, Ana Isabel … - In: Journal of business research : JBR 131 (2021), pp. 485-494
Persistent link: https://www.econbiz.de/10012545079
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Employees' attitudes toward corporate social responsibility programs : the influence of corporate frugality and polychronicity organizational capabilities
Velasco Vizcaíno, Franklin; Martin, Silvia L.; … - In: Journal of business research : JBR 124 (2021), pp. 538-546
Persistent link: https://www.econbiz.de/10012493923