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The influence of technology anxiety on consumer use and experiences with self-service technologies
Meuter, Matthew L.
;
Ostrom, Amy L.
;
Bitner, Mary Jo
; …
- In:
Journal of business research : JBR
56
(
2003
)
11
,
pp. 899-906
Persistent link: https://www.econbiz.de/10006720217
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