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Beziehungsmarketing
647
Relationship marketing
647
Consumer behaviour
360
Konsumentenverhalten
360
Customer satisfaction
146
Kundenzufriedenheit
146
Brand management
137
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137
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Ko, Eunju
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Balaji, M. S.
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7
Roy, Sanjit
6
Gupta, Suraksha
5
McLean, Graeme J.
5
Veloutsou, Cleopatra
5
Agnihotri, Raj
4
Akter, Shahriar
4
Babin, Barry J.
4
Chebat, Jean-Charles
4
Gustafsson, Anders
4
Mandler, Timo
4
Noble, Stephanie M.
4
Oghazi, Pejvak
4
Sharma, Piyush
4
Valette-Florence, Pierre
4
Wünderlich, Nancy V.
4
Aiello, Gaetano
3
Andreini, Daniela
3
Bartikowski, Boris
3
Black, Iain
3
Cavusgil, Erin
3
Chang, Woojung
3
Diamantopoulos, Adamantios
3
Filieri, Raffaele
3
Garrett, Tony C.
3
Gupta, Shivam
3
Harrigan, Paul
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Hultman, Magnus
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Johnson, Lester W.
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Kukar-Kinney, Monika
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Kumar, Vikas
3
Leischnig, Alexander
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Lervik-Olsen, Line
3
Mattila, Anna S.
3
Naudé, Peter
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Osei-Frimpong, Kofi
3
Pedeliento, Giuseppe
3
Prentice, Catherine
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Journal of business research : JBR
Journal of retailing and consumer services
592
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
588
International journal of productivity and quality management : IJPQM
482
The TQM journal : the international review of organizational improvement
457
SpringerLink / Bücher
426
Industrial marketing management : the international journal for industrial and high-tech firms
418
International journal of quality & reliability management
413
International journal of production research
392
International journal of hospitality management
302
Total quality management & business excellence
272
International journal of production economics
249
The journal of services marketing
231
The service industries journal
209
The journal of business & industrial marketing
198
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
183
Journal of strategic marketing
173
Journal of the Academy of Marketing Science
165
European journal of operational research : EJOR
160
International journal of electronic customer relationship management : IJECRM
144
Gabler Edition Wissenschaft
141
Cogent business & management
136
International journal of contemporary hospitality management
135
Journal of marketing
128
International journal of services and operations management
123
Journal of hospitality marketing & management
123
Journal of service research : JSR
119
Journal of travel and tourism marketing
119
Tourism management : research, policies, practice
119
International journal of quality and service sciences
114
The journal of product & brand management
111
Asia Pacific journal of marketing and logistics
110
Journal of service management
109
The journal of brand management : an international journal
109
Journal of retailing
105
Marketing intelligence & planning
100
Psychology & marketing
100
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
Service business
99
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ECONIS (ZBW)
671
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1
Testing the predictive power of PLS through cross-validation in banking
Reguera-Alvarado, Nuria
;
Blanco-Oliver, Antonio
; …
- In:
Journal of business research : JBR
69
(
2016
)
10
,
pp. 4685-4693
Persistent link: https://www.econbiz.de/10011554754
Saved in:
2
Relationship Quality and the Theory of Planned Behavior models of behavioral intentions and purchase behavior
De Cannière, Marie Hélène
;
Pelsmacker, Patrick de
; …
- In:
Journal of business research : JBR
62
(
2009
)
1
,
pp. 82-92
Persistent link: https://www.econbiz.de/10003915846
Saved in:
3
The impact of firm-level and project-level it capabilities on CRM system quality and organizational productivity
Suoniemi, Samppa
;
Terho, Harri
;
Zablah, Alex R.
; …
- In:
Journal of business research : JBR
127
(
2021
),
pp. 108-122
Persistent link: https://www.econbiz.de/10012494357
Saved in:
4
When customer involvement hinders/promotes product innovation performance : the concurrent effect of relationship quality and role ambiguity
Najafi-Tavani, Saeed
;
Zaefarian, Ghasem
;
Robson, Matthew J.
- In:
Journal of business research : JBR
145
(
2022
),
pp. 130-143
Persistent link: https://www.econbiz.de/10013197888
Saved in:
5
Innovation and technology creation effects on organizational performance
Huang, Kuo-En
;
Wu, Jih Hwa
;
Lu, Shiau-Yun
;
Lin, Yi-Chia
- In:
Journal of business research : JBR
69
(
2016
)
6
,
pp. 2187-2192
Persistent link: https://www.econbiz.de/10011472158
Saved in:
6
Customer pressure, customer-manufacturer-supplier relationships, and quality control performance
Ueki, Yasushi
- In:
Journal of business research : JBR
69
(
2016
)
6
,
pp. 2233-2238
Persistent link: https://www.econbiz.de/10011472197
Saved in:
7
Multilevel control chart and fuzzy set theory to monitor inpatient falls
Chang, Chih-Ming
;
Kao, Chi-Hung
;
Sha, Wei-Shun
;
Wu, …
- In:
Journal of business research : JBR
69
(
2016
)
6
,
pp. 2284-2288
Persistent link: https://www.econbiz.de/10011472251
Saved in:
8
Managing quality risk in supply chain to drive firm's performance : the roles of control mechanisms
Tse, Ying Kei
;
Zhang, Minhao
;
Tan, Kim Hua
;
Pawar, Kulwant
- In:
Journal of business research : JBR
97
(
2019
),
pp. 291-303
Persistent link: https://www.econbiz.de/10012002969
Saved in:
9
Marketing and supply chain coordination and intelligence quality : a product innovation performance perspective
Mostaghel, Rana
;
Oghazi, Pejvak
;
Patel, Pankaj C.
; …
- In:
Journal of business research : JBR
101
(
2019
),
pp. 597-606
Persistent link: https://www.econbiz.de/10012103508
Saved in:
10
National cultural distance, organizational culture, and adaptation of management innovations in foreign subsidiaries : a fuzzy set analysis of TQM implementation in Saudi Arabia
Alofan, Fahad
;
Chen, Stephen
;
Tan, Hao
- In:
Journal of business research : JBR
109
(
2020
),
pp. 184-199
Persistent link: https://www.econbiz.de/10012238046
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