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Management fads and information delays : an exploratory simulation study
Rich, Eliot - In: Journal of business research : JBR 61 (2008) 11, pp. 1143-1151
Persistent link: https://www.econbiz.de/10003766635
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Congruence in the assessment of service quality between employees and customers : a study of a public health care delivery system
Young, Gary J.; Meterko, Mark M.; Mohr, David; Shwartz, … - In: Journal of business research : JBR 62 (2009) 11, pp. 1127-1135
Persistent link: https://www.econbiz.de/10003897403
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Storytelling research of consumers' self-reports of urban tourism experiences in China
Hsu, Shih-yun; Dehuang, Ning; Woodside, Arch G. - In: Journal of business research : JBR 62 (2009) 12, pp. 1223-1254
Persistent link: https://www.econbiz.de/10003900739
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Relationship Quality and the Theory of Planned Behavior models of behavioral intentions and purchase behavior
De Cannière, Marie Hélène; Pelsmacker, Patrick de; … - In: Journal of business research : JBR 62 (2009) 1, pp. 82-92
Persistent link: https://www.econbiz.de/10003915846
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TQM and performance : is the relationship so obvious?
Corredor, Pilar; Goñi, Salomé - In: Journal of business research : JBR 64 (2011) 8, pp. 830-838
Persistent link: https://www.econbiz.de/10009229003
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Mediation effect of TQM technical factors in excellence management systems
Calvo-Mora, Arturo; Ruiz-Moreno, Carolina; … - In: Journal of business research : JBR 67 (2014) 5, pp. 769-774
Persistent link: https://www.econbiz.de/10010363334
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Draining the judiciary bottleneck : a quasi-experiment in improving a government service
Zuniga, Roy; Murillo, Rodrigo - In: Journal of business research : JBR 67 (2014) 6, pp. 1267-1276
Persistent link: https://www.econbiz.de/10010365136
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Innovation and technology creation effects on organizational performance
Huang, Kuo-En; Wu, Jih Hwa; Lu, Shiau-Yun; Lin, Yi-Chia - In: Journal of business research : JBR 69 (2016) 6, pp. 2187-2192
Persistent link: https://www.econbiz.de/10011472158
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Customer pressure, customer-manufacturer-supplier relationships, and quality control performance
Ueki, Yasushi - In: Journal of business research : JBR 69 (2016) 6, pp. 2233-2238
Persistent link: https://www.econbiz.de/10011472197
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Multilevel control chart and fuzzy set theory to monitor inpatient falls
Chang, Chih-Ming; Kao, Chi-Hung; Sha, Wei-Shun; Wu, … - In: Journal of business research : JBR 69 (2016) 6, pp. 2284-2288
Persistent link: https://www.econbiz.de/10011472251