Narrow search
Showing 1 - 10 of 993
Cover Image
Antecedents of retailer loyalty : simultaneously investigating channel push and consumer pull effects
Chiou, Jyh-shen; Wu, Lei-yu; Chuang, Min-chieh - In: Journal of business research : JBR 63 (2010) 4, pp. 431-438
Persistent link: https://www.econbiz.de/10003962311
Cover Image
Cross-cultural study of channel relationship factors : antecedents of satisfaction in a retail setting ; a commentary essay
Kale, Sudhir H. - In: Journal of business research : JBR 63 (2010) 4, pp. 439-441
Persistent link: https://www.econbiz.de/10003962314
Cover Image
To be or not to be (loyal) : is there a recipe for customer loyalty in the B2B context?
Russo, Ivan; Confete, Ilenia; Gligor, David M.; Autry, … - In: Journal of business research : JBR 69 (2016) 2, pp. 888-896
Persistent link: https://www.econbiz.de/10011436340
Cover Image
Relationship value based on customer equity influences on online group-buying customer loyalty
Zhang, Ruijin; Li, Guoxin; Wang, Haiyan - In: Journal of business research : JBR 69 (2016) 9, pp. 3820-3826
Persistent link: https://www.econbiz.de/10011515268
Cover Image
Performance effects of trust-dependence congruence : the mediating role of relational behaviors
Yang, Wei; Zhang, Yu; Zhou, Yin; Zhang, Leinan - In: Journal of business research : JBR 129 (2021), pp. 341-350
Persistent link: https://www.econbiz.de/10012509665
Cover Image
Customer engagement and relationships in multi-actor service ecosystems
Sharma, Piyush; Jain, Kokil; Kingshott, Russel P. J.; … - In: Journal of business research : JBR 121 (2020), pp. 487-494
Persistent link: https://www.econbiz.de/10012417370
Cover Image
The influence of a retail store manager in developing frontline employee brand relationship, service performance and customer loyalty
Jung, Jin Ho; Yoo, Jay Jaewon; Arnold, Todd J. - In: Journal of business research : JBR 122 (2021), pp. 362-372
Persistent link: https://www.econbiz.de/10012420421
Cover Image
Strategic modeling to improve services and operation to energy industries' customers
Lima, Carlos Alberto Fróes; Luz, Bernardo Marega; … - In: Journal of business research : JBR 69 (2016) 11, pp. 4862-4869
Persistent link: https://www.econbiz.de/10011588549
Cover Image
How do corporate social responsibility (CSR) and innovativeness increase financial gains? : a customer perspective analysis
Ghanbarpour, Tohid; Gustafsson, Anders - In: Journal of business research : JBR 140 (2022), pp. 471-481
Persistent link: https://www.econbiz.de/10013040676
Cover Image
Firm downsizing and satisfaction among United States and European customers
Lewin, Jeffrey E.; Biemans, Wim; Ulaga, Wolfgang - In: Journal of business research : JBR 63 (2010) 7, pp. 697-706
Persistent link: https://www.econbiz.de/10003984857