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What drives content creation behavior on SNSs? : a commitment perspective
Chen, Aihui; Lu, Yaobin; Wang, Bin; Zhao, Ling; Li, Ming - In: Journal of business research : JBR 66 (2013) 12, pp. 2529-2535
Persistent link: https://www.econbiz.de/10010233146
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What drives content creation behavior on SNSs? A commitment perspective
Chen, Aihui; Lu, Yaobin; Wang, Bin; Zhao, Ling; Li, Ming - In: Journal of business research : JBR 66 (2013) 12, pp. 2529-2535
Persistent link: https://www.econbiz.de/10010181300
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Classifying and measuring the service quality of AI chatbot in frontline service
Chen, Qian; Gong, Yeming; Lu, Yaobin; Tang, Jing - In: Journal of business research : JBR 145 (2022), pp. 552-568
Persistent link: https://www.econbiz.de/10013197927