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Congruence in the assessment of service quality between employees and customers : a study of a public health care delivery system
Young, Gary J.; Meterko, Mark M.; Mohr, David; Shwartz, … - In: Journal of business research : JBR 62 (2009) 11, pp. 1127-1135
Persistent link: https://www.econbiz.de/10003897403
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Socioeconomic status and the evaluation of health care choices
Formisano, Roger A.; Hurst, Charles E. - In: Journal of business research : JBR 16 (1988) 4, pp. 301-312
Persistent link: https://www.econbiz.de/10003550972
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Scaling private health care for the base of the pyramid : expanding versus broadening service offerings in developing nations
Bucher, Silke; Jäger, Urs; Prado, Andrea M. - In: Journal of business research : JBR 69 (2016) 2, pp. 736-750
Persistent link: https://www.econbiz.de/10011436249
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Healthcare management priorities in Latin America : framework and responses
Ketelhöhn, Niels; Sanz, Luis - In: Journal of business research : JBR 69 (2016) 9, pp. 3835-3838
Persistent link: https://www.econbiz.de/10011515277
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Hospital Clínica Bíblica in 2013
Brenes, Esteban R.; Martínez, Carlos; Pichardo, Caleb A.; … - In: Journal of business research : JBR 69 (2016) 9, pp. 3839-3847
Persistent link: https://www.econbiz.de/10011515278
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Challenges to effectiveness in public health organizations : the case of the Costa Rican Health Ministry
Rodriguez, Carlos Adrian - In: Journal of business research : JBR 69 (2016) 9, pp. 3859-3868
Persistent link: https://www.econbiz.de/10011515285
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National League against Cancer of Guatemala
Mendoza, Roberto; Martínez, Carlos; Melgarejo, Mauricio - In: Journal of business research : JBR 69 (2016) 9, pp. 3886-3891
Persistent link: https://www.econbiz.de/10011515298
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The Guatemalan public hospital system
Ketelhöhn, Niels; Arévalo, Rodrigo - In: Journal of business research : JBR 69 (2016) 9, pp. 3900-3904
Persistent link: https://www.econbiz.de/10011515306
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Linking unlearning with quality of health services through knowledge corridors
Ortgea Gutiérrez, Jaime; Cegarra Navarro, Juan Gabriel; … - In: Journal of business research : JBR 68 (2015) 4, pp. 815-822
Persistent link: https://www.econbiz.de/10010504978
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Reexamining the red herring effect on healthcare expenditurres
Yu, Tiffany Hui-Kuang; Wang, Hanmin; Wu, Kuo-Lun - In: Journal of business research : JBR 68 (2015) 4, pp. 783-787
Persistent link: https://www.econbiz.de/10010504996