//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of business research : JBR"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Internal audit quality : a pol...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
253
Dienstleistungsqualität
252
Customer satisfaction
144
Kundenzufriedenheit
144
Consumer behaviour
120
Konsumentenverhalten
120
Beziehungsmarketing
109
Relationship marketing
109
Beschwerdemanagement
47
Complaint management
47
Customer service
38
Kundenservice
38
Dienstleistungssektor
28
Quality management
28
Qualitätsmanagement
28
Service industry
28
Service failure
24
Service recovery
21
Viral marketing
19
Virales Marketing
19
Emotion
18
Firm performance
18
Unternehmenserfolg
18
Customer integration
17
Einzelhandel
17
Kundenintegration
17
Retail trade
17
Brand management
15
Financial audit
15
Markenführung
15
Product quality
15
Produktqualität
15
Satisfaction
15
Wirtschaftsprüfung
15
Gesundheitswesen
14
Health care system
14
Innovation
14
Online retailing
14
Online-Handel
14
China
13
more ...
less ...
Online availability
All
Undetermined
190
Free
5
Type of publication
All
Article
294
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
295
Aufsatz in Zeitschrift
295
Case study
1
Collection of articles of several authors
1
Conference paper
1
Fallstudie
1
Konferenzbeitrag
1
Sammelwerk
1
more ...
less ...
Language
All
English
295
Author
All
Balaji, M. S.
5
Chebat, Jean-Charles
5
Gustafsson, Anders
5
Mattila, Anna S.
4
McColl-Kennedy, Janet R.
4
Arnold, Todd J.
3
De Keyser, Arne
3
Gallan, Andrew S.
3
Laroche, Michel
3
Prentice, Catherine
3
Salo, Jari
3
Shams, Poja
3
Witell, Lars
3
Alamanos, Eleftherios
2
Alden, Dana
2
Ali, Faizan
2
Arsenovic, Jasenko
2
Babin, Barry J.
2
Bachrach, Daniel G.
2
Baker, Thomas L.
2
Barnes, Donald C.
2
Benedicktus, Ray L.
2
Biggemann, Sergio
2
Bogicevic, Vanja
2
Borges, Adilson
2
Bustos-Contell, Elisabeth
2
Chen, Qimei
2
Choi, Sunmee
2
Collier, Joel E.
2
Devlin, James
2
Dhir, Amandeep
2
Ellinger, Alexander E.
2
Ellinger, Andrea D.
2
Elmadağ Baş, Ayşe Banu
2
Felício, Teresa
2
Folse, Judith Anne Garretson
2
Giebelhausen, Michael
2
Gruber, Thorsten
2
Grégoire, Yany
2
Gäthke, Jana
2
more ...
less ...
Published in...
All
Journal of business research : JBR
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
662
International journal of productivity and quality management : IJPQM
534
The TQM journal : the international review of organizational improvement
492
International journal of quality & reliability management
465
IMF Staff Country Reports
460
Auditing : a journal of practice & theory
450
International journal of hospitality management
422
International journal of production research
380
Journal of retailing and consumer services
333
The service industries journal
319
Total quality management & business excellence
308
Managerial auditing journal
296
International Journal of Quality & Reliability Management
263
NBER working paper series
263
Working paper / National Bureau of Economic Research, Inc.
250
International journal of production economics
244
NBER Working Paper
240
SpringerLink / Bücher
237
International journal of auditing : IJA
233
The accounting review : a publication of the American Accounting Association
233
Quality management journal : QMJ
225
Public management review
224
The journal of services marketing
211
Cogent business & management
203
Accounting horizons : a quarterly publication of the American Accounting Association
202
Managerial Auditing Journal
202
International journal of six sigma and competitive advantage : IJSSCA
186
International Journal of Public Sector Management
182
WPg : Kompetenz schafft Vertrauen
173
Discussion paper series / IZA
170
International journal of contemporary hospitality management
168
International journal of quality and service sciences
164
International journal of services and operations management
163
Services marketing quarterly
144
Health care management review : HCM review
139
European journal of operational research : EJOR
138
Journal of air transport management
138
Journal of hospitality marketing & management
138
Journal of accounting and public policy
135
more ...
less ...
Source
All
ECONIS (ZBW)
295
Showing
1
-
10
of
295
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Low-cost trends in audit fees and their impact on service quality
Climent-Serrano, Salvador
;
Bustos-Contell, Elisabeth
; …
- In:
Journal of business research : JBR
89
(
2018
),
pp. 345-350
Persistent link: https://www.econbiz.de/10011881805
Saved in:
2
Does gender affect qualifying decisions? : evidence from public sector audits
Carrera, Nieves
;
Mareque, Mercedes
- In:
Journal of business research : JBR
154
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013468817
Saved in:
3
The influence of the auditor's personality in audit quality
Samagaio, António
;
Felício, Teresa
- In:
Journal of business research : JBR
141
(
2022
),
pp. 794-807
Persistent link: https://www.econbiz.de/10013168074
Saved in:
4
Venture capitalists and assurance services on initial public offerings
Copley, Paul
;
Douthett, Edward
;
Zhang, Suning
- In:
Journal of business research : JBR
131
(
2021
),
pp. 278-286
Persistent link: https://www.econbiz.de/10012544994
Saved in:
5
Main drivers of consultancy services : a meta-analytic approach
De Fuentes, Cristina
;
Porcuna, Rubén
- In:
Journal of business research : JBR
69
(
2016
)
11
,
pp. 4775-4780
Persistent link: https://www.econbiz.de/10011588419
Saved in:
6
Is there a gender effect on the quality of audit services?
García Blandón, Josep
;
Argilés Bosch, Josep Ma.
; …
- In:
Journal of business research : JBR
96
(
2019
),
pp. 238-249
Persistent link: https://www.econbiz.de/10011980953
Saved in:
7
Congruence in the assessment of service quality between employees and customers : a study of a public health care delivery system
Young, Gary J.
;
Meterko, Mark M.
;
Mohr, David
;
Shwartz, …
- In:
Journal of business research : JBR
62
(
2009
)
11
,
pp. 1127-1135
Persistent link: https://www.econbiz.de/10003897403
Saved in:
8
Multilevel control chart and fuzzy set theory to monitor inpatient falls
Chang, Chih-Ming
;
Kao, Chi-Hung
;
Sha, Wei-Shun
;
Wu, …
- In:
Journal of business research : JBR
69
(
2016
)
6
,
pp. 2284-2288
Persistent link: https://www.econbiz.de/10011472251
Saved in:
9
Testing the predictive power of PLS through cross-validation in banking
Reguera-Alvarado, Nuria
;
Blanco-Oliver, Antonio
; …
- In:
Journal of business research : JBR
69
(
2016
)
10
,
pp. 4685-4693
Persistent link: https://www.econbiz.de/10011554754
Saved in:
10
Reaching the boiling point: consumers' negative affective reactions to firm-attributed service failures
Kalamas, Maria
;
Laroche, Michel
;
Makdessian, Lucy
- In:
Journal of business research : JBR
61
(
2008
)
8
,
pp. 813-824
Persistent link: https://www.econbiz.de/10003736755
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->