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Why the little things matter : exploring situational influences on customers' self-service technology decisions
Collier, Joel E.; Moore, Robert S.; Horky, Alisha Blakeney - In: Journal of business research : JBR 68 (2015) 3, pp. 703-710
Persistent link: https://www.econbiz.de/10010496152
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Impact of preciseness of price presentation on the magnitude of compromise and decoy effects
Cui, Yuanyuan; Kim, Seongseop; Kim, Jungkeun - In: Journal of business research : JBR 132 (2021), pp. 641-652
Persistent link: https://www.econbiz.de/10012581647
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Interactive effects of situational and enduring involvement with perceived crowding and time pressure in pay-what-you-want (PWYW) pricing
Sharma, Piyush; Roy, Rajat; Rabbanee, Fazlul K. - In: Journal of business research : JBR 109 (2020), pp. 88-100
Persistent link: https://www.econbiz.de/10012238031
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"The struggle isn't real" : how need for cognitive closure moderates inferences from disfluency
Wu, Ruomeng; Shah, Esta D.; Kardes, Frank R. - In: Journal of business research : JBR 109 (2020), pp. 585-594
Persistent link: https://www.econbiz.de/10012238132
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Under pressure : the pros and cons of putting time pressure on your salesforce
Rostami, Amin; Gabler, Colin; Agnihotri, Raj - In: Journal of business research : JBR 103 (2019), pp. 153-162
Persistent link: https://www.econbiz.de/10012104134
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Does loyalty span domains? : examining the relationship between consumer loyalty, other loyalties and happiness
Aksoy, Lerzan; Keiningham, Timothy; Buoye, Alexander; … - In: Journal of business research : JBR 68 (2015) 12, pp. 2464-2476
Persistent link: https://www.econbiz.de/10011399506
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Being kind to ourselves : self-compassion, coping, and consumption
Karanika, Katerina; Hogg, Margaret K. - In: Journal of business research : JBR 69 (2016) 2, pp. 760-769
Persistent link: https://www.econbiz.de/10011436257
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Coping with sequential conflicting emotional experiences
Lau-Gesk, Loraine; Mukherjee, Sayantani - In: Journal of business research : JBR 73 (2017), pp. 1-8
Persistent link: https://www.econbiz.de/10011647320
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"Deal with it" : how coping with e-service innovation affects the customer experience
Ciuchita, Robert; Mahr, Dominik; Odekerken-Schröder, Gaby - In: Journal of business research : JBR 103 (2019), pp. 130-141
Persistent link: https://www.econbiz.de/10012104123
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The marketplace, mental well-being, and me : exploring self-efficacy, self-esteem, and self-compassion in consumer coping
Machin, Jane E.; Adkins, Natalie Ross; Crosby, Elizabeth; … - In: Journal of business research : JBR 100 (2019), pp. 410-420
Persistent link: https://www.econbiz.de/10012023818