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Service quality
253
Dienstleistungsqualität
252
Customer satisfaction
147
Kundenzufriedenheit
147
Consumer behaviour
129
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Balaji, M. S.
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Chebat, Jean-Charles
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Journal of business research : JBR
Auditing : a journal of practice & theory
468
International journal of hospitality management
417
Journal of retailing and consumer services
347
The service industries journal
300
IMF Staff Country Reports
296
Managerial auditing journal
278
The accounting review : a publication of the American Accounting Association
261
NBER working paper series
254
Working paper / National Bureau of Economic Research, Inc.
246
NBER Working Paper
226
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
226
International journal of auditing : IJA
223
Accounting horizons : a quarterly publication of the American Accounting Association
213
The journal of services marketing
211
International journal of contemporary hospitality management
169
Cogent business & management
166
Journal of accounting and public policy
157
WPg : Kompetenz schafft Vertrauen
150
Services marketing quarterly
146
Journal of business ethics : JOBE
145
Journal of hospitality marketing & management
139
Discussion paper series / IZA
138
SpringerLink / Bücher
137
Journal of air transport management
136
The TQM journal : the international review of organizational improvement
132
Tourism management : research, policies, practice
131
Journal of Services Marketing
130
Journal of travel and tourism marketing
127
Management science : journal of the Institute for Operations Research and the Management Sciences
127
Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
124
International journal of productivity and quality management : IJPQM
116
International journal of quality & reliability management
115
International journal of quality and service sciences
113
Service business
113
Contemporary accounting research : a journal of the Canadian Academic Accounting Association
111
Finance research letters
107
Advances in accounting : a research annual
104
International journal of services and operations management
104
Health care management review : HCM review
103
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ECONIS (ZBW)
328
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1
Does gender affect qualifying decisions? : evidence from public sector audits
Carrera, Nieves
;
Mareque, Mercedes
- In:
Journal of business research : JBR
154
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013468817
Saved in:
2
The influence of the auditor's personality in audit quality
Samagaio, António
;
Felício, Teresa
- In:
Journal of business research : JBR
141
(
2022
),
pp. 794-807
Persistent link: https://www.econbiz.de/10013168074
Saved in:
3
Venture capitalists and assurance services on initial public offerings
Copley, Paul
;
Douthett, Edward
;
Zhang, Suning
- In:
Journal of business research : JBR
131
(
2021
),
pp. 278-286
Persistent link: https://www.econbiz.de/10012544994
Saved in:
4
Main drivers of consultancy services : a meta-analytic approach
De Fuentes, Cristina
;
Porcuna, Rubén
- In:
Journal of business research : JBR
69
(
2016
)
11
,
pp. 4775-4780
Persistent link: https://www.econbiz.de/10011588419
Saved in:
5
Is there a gender effect on the quality of audit services?
García Blandón, Josep
;
Argilés Bosch, Josep Ma.
; …
- In:
Journal of business research : JBR
96
(
2019
),
pp. 238-249
Persistent link: https://www.econbiz.de/10011980953
Saved in:
6
Low-cost trends in audit fees and their impact on service quality
Climent-Serrano, Salvador
;
Bustos-Contell, Elisabeth
; …
- In:
Journal of business research : JBR
89
(
2018
),
pp. 345-350
Persistent link: https://www.econbiz.de/10011881805
Saved in:
7
Trust and reciprocity with transparency and repeated interactions
Kanagaretnam, Kiridaran
;
Mestelman, Stuart
;
Nainar, S. M.
; …
- In:
Journal of business research : JBR
63
(
2010
)
3
,
pp. 241-247
Persistent link: https://www.econbiz.de/10003959634
Saved in:
8
Do customers respond to the disclosure of internal control weakness?
Su, Lixin
;
Zhao, Xuezhou
;
Zhou, Gaoguang
- In:
Journal of business research : JBR
67
(
2014
)
7
,
pp. 1508-1518
Persistent link: https://www.econbiz.de/10010379290
Saved in:
9
Political connections, internal control and firm value : evidence from China's anti-corruption campaign
Wang, Fangjun
;
Xu, Luying
;
Zhang, Junrui
;
Shu, Wei
- In:
Journal of business research : JBR
86
(
2018
),
pp. 53-67
Persistent link: https://www.econbiz.de/10011855207
Saved in:
10
Higher quality or lower price? : how value-increasing promotions affect retailer
reputation
via perceived value
Yoon, Sukki
;
Oh, Sangdo
;
Song, Sujin
;
Kim, Kyungok K.
; …
- In:
Journal of business research : JBR
67
(
2014
)
10
,
pp. 2088-2096
Persistent link: https://www.econbiz.de/10010400113
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