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How do you feel today? : managing patient emotions during health care experiences to enhance well-being
McColl-Kennedy, Janet R.; Danaher, Tracey S.; Gallan, … - In: Journal of business research : JBR 79 (2017), pp. 247-259
Persistent link: https://www.econbiz.de/10011745308
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A goal-driven framework for compliance-dependent services : pathways to customer satisfaction and well-being
Tang, Chuanyi; Guo, Lin; Gruen, Thomas - In: Journal of business research : JBR 177 (2024), pp. 1-11
Persistent link: https://www.econbiz.de/10014551048
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Development of WebHapp : factors in predicting user perceptions of website-related happiness
Ong, Chorng-Shyong; Chang, Shu-Chen; Lee, Shwn-Meei - In: Journal of business research : JBR 68 (2015) 3, pp. 591-598
Persistent link: https://www.econbiz.de/10010496168
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The road to customer loyalty paved with service customization
Bock, Dora E.; Magnus, Stephanie M.; Folse, Judith Anne … - In: Journal of business research : JBR 69 (2016) 10, pp. 3923-3932
Persistent link: https://www.econbiz.de/10011553788
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Spectator emotions : effects on quality, satisfaction, value, and future intentions
Calabuig Moreno, Ferran; Prado-Gascó, Vicente; Crespo … - In: Journal of business research : JBR 68 (2015) 7, pp. 1445-1449
Persistent link: https://www.econbiz.de/10011297923
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Promoting decision satisfaction : the effect of the decision target and strategy on process satisfaction
Lu, Jingyi; Chen, Yuqi; Fang, Qingwen - In: Journal of business research : JBR 139 (2022), pp. 1231-1239
Persistent link: https://www.econbiz.de/10013194348
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Beautiful teaching and good performance
Oghazi, Pejvak - In: Journal of business research : JBR 69 (2016) 5, pp. 1887-1891
Persistent link: https://www.econbiz.de/10011451568
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The satisfaction-place attachment relationship : potential mediators and moderators
Ramkissoon, Haywantee; Mavondo, Felix T. - In: Journal of business research : JBR 68 (2015) 12, pp. 2593-2602
Persistent link: https://www.econbiz.de/10011399618
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A Bit(coin) of happiness after a failure : an empirical examination of the effectiveness of cryptocurrencies as an innovative recovery tool
Nazifi, Amin; Murdy, Samantha; Marder, Ben; Gäthke, Jana; … - In: Journal of business research : JBR 124 (2021), pp. 494-505
Persistent link: https://www.econbiz.de/10012493980
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Transforming community well-being through patients' lived experiences
Gallan, Andrew S.; McColl-Kennedy, Janet R.; … - In: Journal of business research : JBR 100 (2019), pp. 376-391
Persistent link: https://www.econbiz.de/10012023814