The purpose and aim of this research was to (1) identify the factors that contributes towards job burnout in sales service representative (2) What are the relationships of these factors (3) To empirically test the relationships of the determinants relating to burnout in customer service...

Low-level of job satisfaction, psychological capital and high level of job burnout is very detrimental both for the organization and individual employee. A few studies have identified the factors influencing job burnout of nurses. The model developed in this study is unique and yet to be used....

We examined the effect of incongruence in the areas of worklife (AWL) on burnout of nurses. Specifically, we were interested in identifying the most important AWL and interactions among AWL and psychological resilience in explaining nurses' burnout. Incongruence in the worklife escalates burnout...