information systems in general and specifically on core topics like business process management (BPM), business intelligence (BI … selected from 23 submissions. The papers consider topics in education in enterprise systems; business process management …Education in enterprise systems -- Business process management -- Enterprise systems and solution providers -- IT-trends …

-- Performance Comparison Between BPMN 2.0 Workow Management Systems Versions -- BPMN-based Model-Driven Testing of Service …

information systems development, enterprise modeling, requirements engineering, and process management. In addition, the keynote … Integrated Conceptual Model for Information System Security Risk Management and Enterprise Architecture Management based on TOGAF …

: semantic concepts and open data; customer relationship management; security and privacy issues; advanced manufacturing and … management aspects; business intelligence and big data; decision support in EIS; and EIS-practices … EU Member States National PSI Law -- Customer Relationship Management -- Social media and social CRM -- An Approach to …

-Analysis for German Employer Reviews -- Product Knowledge Management Support for Customer-Oriented System Configuration …: Tourist Itinerary Planning Case Study -- On Battery Management Strategies in Multi-Agent Microgrid Management -- Doctoral …

-awareness and Big Data Management in Information Systems (EnBIS), the Second International Workshop on Enterprise Modeling (EM), and …

-processes-related topics, such as process mining and discovery, (dynamic) business process management (and process-aware information systems … semantic technologies and knowledge management (and knowledge identification); to topics touching upon cloud computing and IT …