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Leveraging conversational AI to better enable the customer journey : a practical guide to deploying chatbots at financial institutions
Maxim, Benjamin - In: Journal of digital banking 7 (2022) 1, pp. 28-36
Persistent link: https://www.econbiz.de/10013502192
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Generative artificial intelligence and large language models for digital banking : first outlook and perspectives
Sleiman, Jean-Pierre - In: Journal of digital banking 8 (2023) 2, pp. 102-117
Persistent link: https://www.econbiz.de/10014440891
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Financial services in a post-pandemic world : how cloud-based intelligent enterprises will forge the path ahead
Geary, Jennifer - In: Journal of digital banking 6 (2021) 2, pp. 106-119
Persistent link: https://www.econbiz.de/10013325528
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Building a new ecosystem : a bank's journey through sustaining digital transformation, understanding AI and managing the galaxy of continuous change
Nikum, Nidhi - In: Journal of digital banking 6 (2021) 1, pp. 6-24
Persistent link: https://www.econbiz.de/10012817651
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Is your bank's IT strategy ready to support growth in ESG investments and market offers? : can AI help solve what traditional IT cannot?
Bardwaj, Kovid - In: Journal of digital banking 6 (2021) 1, pp. 33-47
Persistent link: https://www.econbiz.de/10012817654
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Evolution of the invisible bank : How partnerships with FinTechs are driving digital innovation
Mishra, Mayank - In: Journal of digital banking 5 (2020) 1, pp. 36-40
Persistent link: https://www.econbiz.de/10012303888
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Best practices and important considerations for AI and digital transformation in an economic downturn
Deakin, Brendan - In: Journal of digital banking 8 (2023) 1, pp. 30-36
Persistent link: https://www.econbiz.de/10014364589
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A transformational journey : artificial intelligence in financial services
Lau, Theodora - In: Journal of digital banking 6 (2021/2022) 3, pp. 202-210
Persistent link: https://www.econbiz.de/10013191300
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ISO 20022 : understanding the scale of change
Schmidt, Isabel - In: Journal of digital banking 5 (2020) 2, pp. 126-136
Persistent link: https://www.econbiz.de/10012421157
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Revolutionising the consumer banking experience with artificial intelligence
Carpenter, Tiffany - In: Journal of digital banking 4 (2020) 4, pp. 291-300
Persistent link: https://www.econbiz.de/10012305051