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Innovation in Retail Banking
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Harker, Patrick T.
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Hancock, Diana
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Rohlfs, Jeffrey H.
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Zenios, Stavros Andrea
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Center for Financial Institutions Working Papers
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ILR review : a publication of the New York State School of Industrial and Labor Relations, a statutory college of the State University, Cornell University, Ithaca
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Transportation Research Part B: Methodological
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Performance of financial institutions : efficiency, innovation, regulation
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Globalization and employment relations in retail banking
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BOOK REVIEWS - Performance of Financial Institutions: Efficiency Innovation Regulation
Harker, Patrick T.
;
Zenios, Stavros Andrea
;
Hancock, Diana
- In:
Journal of economic literature
38
(
2000
)
4
,
pp. 957
Persistent link: https://www.econbiz.de/10006835177
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2
The service productivity and quality challenge
Harker, Patrick T.
;
Rohlfs, Jeffrey H.
- In:
Journal of economic literature
35
(
1997
)
1
,
pp. 168
Persistent link: https://www.econbiz.de/10006853128
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