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Sadness, identity, and plastic in over-shopping : the interplay of materialism, poor credit management, and emotional buying motives in predicting compulsive buying
Donnelly, Grant; Ksendzova, Masha; Howell, Ryan T. - In: Journal of economic psychology : research in economic … 39 (2013), pp. 113-125
Persistent link: https://www.econbiz.de/10010236167
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Sadness, identity, and plastic in over-shopping : the interplay of materialism, poor credit management, and emotional buying motives in predicting compulsive buying
Donnelly, Grant; Ksendzova, Masha; Howell, Ryan T. - In: Journal of economic psychology : research in economic … 39 (2013), pp. 113-125
Persistent link: https://www.econbiz.de/10011413172
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Expectations, perceived performance, and customer satisfaction for a complex service : the case of bank loans
Johnson, Michael D. - In: Journal of economic psychology : research in economic … 17 (1996) 2, pp. 163-182
Persistent link: https://www.econbiz.de/10001204998
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Differentiation as a basis for explaining customer satisfaction across industries
Fornell, Claes - In: Journal of economic psychology : research in economic … 14 (1993) 4, pp. 681-696
Persistent link: https://www.econbiz.de/10001161944