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Experiencing costs and benefits of a loan transaction : the role of cost-benefit associations
Kamleitner, Bernadette; Hoelzl, Erik; Kirchler, Erich - In: Journal of economic psychology : research in economic … 31 (2010) 6, pp. 1047-1056
Persistent link: https://www.econbiz.de/10009273563
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Price perception and confirmation bias in the context of a VAT increase
Christandl, Fabian; Fetchenhauer, Detlef; Hoelzl, Erik - In: Journal of economic psychology : research in economic … 32 (2011) 1, pp. 131-141
Persistent link: https://www.econbiz.de/10009273881
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Expectations, perceived performance, and customer satisfaction for a complex service : the case of bank loans
Johnson, Michael D. - In: Journal of economic psychology : research in economic … 17 (1996) 2, pp. 163-182
Persistent link: https://www.econbiz.de/10001204998
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Differentiation as a basis for explaining customer satisfaction across industries
Fornell, Claes - In: Journal of economic psychology : research in economic … 14 (1993) 4, pp. 681-696
Persistent link: https://www.econbiz.de/10001161944
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Coercive and legitimate power in the sharing economy : examining consumers' cooperative behavior and trust
Hofmann, Eva; Hoelzl, Erik; Sabitzer, Thomas; Hartl, Barbara - In: Journal of economic psychology : research in economic … 93 (2022), pp. 1-16
Persistent link: https://www.econbiz.de/10014251059