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How luxury restaurants will enhance the concept of guest delight
Padma Panchapakesan; Amin, Muslim; Herjanto, Halimin - In: Journal of hospitality and tourism insights 5 (2022) 2, pp. 311-330
Persistent link: https://www.econbiz.de/10013189274
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Multidimensional value of customers' mobile service experiences in the food service context
Kwon, Jookyung; Yu, Hoyeol; Ahn, Jiseon - In: Journal of hospitality and tourism insights 6 (2023) 2, pp. 912-927
Persistent link: https://www.econbiz.de/10014363988
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How dissimilarity attributes at restaurants trigger negative emotions and associated behavioral intentions : the role of attribute performance
Sultana, Most. Sharmin; Niu, Xiongying; Hossain, Md Shamim - In: Journal of hospitality and tourism insights 6 (2023) 5, pp. 2199-2221
Persistent link: https://www.econbiz.de/10014446041
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The role of customer orientation in creating customer value in fast-food restaurants
Helal, Mohamed Youssef Ibrahim - In: Journal of hospitality and tourism insights 6 (2023) 5, pp. 2359-2381
Persistent link: https://www.econbiz.de/10014446374
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Satisfaction or delight? : a cross-cultural study of loyalty formation linked to two restaurant types
Rodríguez-López, María Eugenia; Alcántara-Pilar, … - In: Journal of hospitality and tourism insights 6 (2023) 5, pp. 2646-2667
Persistent link: https://www.econbiz.de/10014446474
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Servicescapes and social servicescapes : impact on perceived usefulness, choice satisfaction and behavior at fast-food restaurants
Asghar, Awes; Asif, Ruba; Akhtar, Nadeem - In: Journal of hospitality and tourism insights 7 (2024) 4, pp. 2121-2143
Persistent link: https://www.econbiz.de/10015053206
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Effective training methods for fostering exceptional service employees
Luo, Ching-Ching; Wang, Yi-Chieh; Tai, Yang-Fei - In: Journal of hospitality and tourism insights 2 (2019) 4, pp. 469-488
Persistent link: https://www.econbiz.de/10012131623
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Hotel customer segmentation according to eco-service quality perception : the case of Russian tourists
Aksu, Akın; Albayrak, Tahir; Caber, Meltem - In: Journal of hospitality and tourism insights 5 (2022) 3, pp. 501-514
Persistent link: https://www.econbiz.de/10013272792
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Customer-centric virtual reality applications adoption in the hospitality industry : quality-value-based adoption model
Rafdinal, Wahyu; Wibisono, Nono; Setiawati, Lina - In: Journal of hospitality and tourism insights 7 (2024) 3, pp. 1594-1614
Persistent link: https://www.econbiz.de/10015053004
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Inspiring winery experiences to benefit destination branding? : insights from wine tourists at Yantai, China
Lee, Kyuho; Kladou, Stella; Usakli, Ahmet; Shi, Yunxia - In: Journal of hospitality and tourism insights 5 (2022) 1, pp. 116-137
Persistent link: https://www.econbiz.de/10012879053