Purpose: The purpose of this paper is to propose an Over-The-Top (OTT) initiative selection process for communication service providers (CSPs) entering an OTT business. Design/methodology/approach: To achieve this objective, a literature review was conducted to comprehend the past and current...

Design/methodology/approach: Research and development (R&D) activities are crucial if companies are to adapt to technology changes, but budget constraints and limited resources often force companies to select a subset of candidate projects through portfolio selection techniques. However,...

Purpose: Official trip is one of the common business processes carried out by every organization, including educational institutions. However, in its implementation, there are various kinds of obstacles that have an impact on the lack of effectiveness and efficiency of the system, in terms of...

Purpose: This study aimed at implementing lean six sigma to evaluate the productivity and manufacturing waste in the production line of a paper company Methodology/Approach: The study is a case study in nature. The method illustrates how lean six sigma (LSS) is used to evaluate the existing...

Purpose: The purpose of this study is to investigate the Critical Success Factors (CSFs) for successful implementation of Operational Excellence (OE) by the organisations in the Sudanese aviation industry, as well as to determine the resulted impacts in the improved organisational performance...

Purpose: This research aimed to reduce the turnover time (non-operative time) in the operating room (OR) at a US Northwestern hospital. Design/methodology/approach: Data collection consisted of observation and interviews of the aides, circulating nurses, and surgical techs to identify causes of...

Purpose: In this paper, a practical framework is presented for the successful integration of buyers and contract organizations based on the Critical Incident Technique (CIT). Methodology: The initial pool of situations was developed inductively according to qualitative data provided by ten...

Purpose: The objective of the present study is to analyze the effects of the transition to English Medium Instruction on lecturers in Spanish universities in one specific area, namely Operations Management courses taught in Business degrees. Design/methodology/approach: we present an overview of...

Purpose: This paper proposes model-based standard times estimates, using multiple linear regression, nonlinear optimization, and fuzzy systems in four real cases assembly lines. The work includes a description of the models and a comparison of their performance with values obtained using the...

Purpose: This paper describes a typical Value stream mapping (VSM) application enhanced by the discrete event simulation (DES) to a dedicated tubular manufacturing process. Design/Methodology/Approach: VSM is prescribed as part of lean production portfolio of tools, not only highlights process...