Fonseca, Luis Miguel Ciravegna Martins da; Domingues, … - In: Journal of industrial engineering and management : JIEM 12 (2019) 1, pp. 27-50
Purpose: This paper aims at identifying obstacles, benefits, leading practices and lessons learned in the transition/certification … systems certification, a quantitative survey was launched in Portugal, Romania, Switzerland, and Turkey in April 2018 …, addressed at quality and organizational managers and CEOs from ISO 9001:2015-certified organizations by certification bodies …