Purpose: With the popularity of cloud computing, cloud services have become to be application programming platform where users can create new applications mashup(composing) the functionality offered byothers.By composing of distributed, cloud services dynamicallyto provide more complex tasks,...

Purpose: This paper aims to design an evaluation method that enables an organization to assess its current IT landscape and provide readiness assessment prior to Software as a Service (SaaS) adoption.Design/methodology/approach: The research employs a mixed of quantitative and qualitative...

Purpose: The purpose of this paper is to build new contracts theories of SaaS service supply chain. Software as a Service (SaaS) has become a hot topic in this industry . Compared with traditional manufacturing supply chain and general service supply chain, the new IT service supply chain which...

Purpose: Mining industry has always been known for its unsafe working environment. This industry is one of the most hazard prone industries. To maintain safety in workplace timely assessment of risk associated with different operations performed to extract ore from the ore body has become...

Purpose: This research objective was to analyze factors affecting IT practitioners' behavioral intentions in adopting (BDA) using a combination of Initial Trust Model (ITM), Unified Theory Of Acceptance And Use Of Technology (UTAUT) AND Task-Technology Fit (TTF) Model acceptance models....

Purpose: Servitization is a rising trend as companies look for new revenue streams. This paper presents a study of customer care business model evolution in the smartphone industry. The paper identifies key changes in the business models during recent years and their implications for companies...

Purpose: Lean approach is widely recognized today as an effective approach to process management and more specifically to performance improvement of processes. However, there is an ambiguity around this approach, which leads to the failure of several companies to achieve their desired...

Purpose: This article presents a maturity model for the evaluation of the information-driven decision-making process (DMP) in small and medium enterprises. This model is called "Simplified Holistic Approach to DMP Evaluation (SHADE)". The SHADE model is based in the "Circumplex Hierarchical...

Purpose: Existing productivity improvements activities such as inventory buffer, overall equipment effectiveness (OEE) and total productive maintenance (TPM) do not analytically associate the throughput shortage with process parameters. The paper aims to develop and test an integrated model to...

This paper discusses the nature of sustainability and sustainable development as they relate to operations management. It proposes a typology for sustainable operations management that is based on the life cycle stages of a product and the three dimensions of corporate social responsibility. The...