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How critical is employee orientation for customer relationship management? : insights from a case study
Plakoyiannaki, Emmanuella; Tzokas, Nikolaos; … - In: Journal of management studies : JMS 45 (2008) 2, pp. 268-293
Persistent link: https://www.econbiz.de/10003696328
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How Critical is Employee Orientation for Customer Relationship Management? Insights from a Case Study
Plakoyiannaki, Emmanuella; Tzokas, Nikolaos; … - In: Journal of management studies : JMS 45 (2008) 2, pp. 268-293
Persistent link: https://www.econbiz.de/10007979889
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Managing Consultants in a Small Firm: A Case Study
Ram, Monder - In: Journal of management studies : JMS 36 (1999) 6, pp. 875
Persistent link: https://www.econbiz.de/10005897294
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Surviving on the Margins of the Economy: Working Relationships in Small, Low-Wage Firms link rid="en1">*
Edwards, Paul; Ram, Monder - In: Journal of management studies : JMS 43 (2006) 4, pp. 895-916
Persistent link: https://www.econbiz.de/10007261618