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Emotional dissonance in call centre work
Wegge, Jürgen; Dick, Rolf van; Bernstorff, Christiane von - In: Journal of managerial psychology 25 (2010) 6, pp. 596-619
Persistent link: https://www.econbiz.de/10008656207
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Group membership salience and task performance
Dick, Rolf van; Stellmacher, Jost; Wagner, Ulrich; … - In: Journal of managerial psychology 24 (2009) 7, pp. 609-626
Persistent link: https://www.econbiz.de/10009524744
Cover Image
Group membership salience and task performance
Dick, Rolf van; Stellmacher, Jost; Wagner, Ulrich; … - In: Journal of managerial psychology 24 (2009) 7, pp. 609-626
Persistent link: https://www.econbiz.de/10008316493