"This book specifically develops theories to understand service quality and quality management practice of EC which is completely a new and innovative effort to formulate perceptions of global consumers"--Provided by publisher

"This book covers a variety of issues and concepts that relate to the changing nature of doing ICT strategy formulation, development and deployment, with the main focus on ICT eStrategy design and delivery and the related implications, challenges and opportunities"--Provided by publisher

This book offers research on the microfinance movement that is providing poor people around the world an opportunity to take responsibility for their lives by providing them complementary elements such as financial capital and guidance. - Provided by publisher

This book investigates financial crises from unique points of view, considering the broader economical implications that a financial crisis can have on one business or on a whole country, and also thoroughly discussing the smaller areas that are affected or contribute to the downfall. - Provided...

This study aims to analyze the effects of open innovation on the figure of the Information and Communication Technologies Coordinator (ICTC) in the Higher Conservatories of Music (HCM) and Authorized Centers of Spain (ACSs). In some regions, the HCMs are regulated by the regulations applied to...

"The book provides an in-depth understanding of various dimensions of scope of disruptive business innovation, to help readers understand the contributions and implications of disruptive technology, and aid in trend forecasting, design thinking and its applications, and the role of data mining &...

This paper uses a sample of over 9.5 million workers from 22 European countries to study the intertwined effects of digital technology and cross-border production links on workers' wellbeing. We compare the social effects of technological change exhibited by three types of innovation:...