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How different is professional service operations management?
Lewis, Michael; Brown, Andrew Douglas - In: Journal of operations management 30 (2012) 1/2, pp. 1-11
Persistent link: https://www.econbiz.de/10009515820
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Editorial for journal of operations management special issue on "professional service operations management (PSOM)"
Harvey, Jean; Heineke, Janelle; Lewis, Michael - In: Journal of operations management 42/43 (2016), pp. 4-8
Persistent link: https://www.econbiz.de/10011492287
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Examining the characteristics and managerial challenges of professional services : an empirical study of management consultancy in the travel, tourism, and hospitality sector
Brandon-Jones, Alistair; Lewis, Michael; Verma, Rohit; … - In: Journal of operations management 42/43 (2016), pp. 9-24
Persistent link: https://www.econbiz.de/10011492297
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Special issue on professional service operations management (PSOM)
Harvey, Jean (ed.); Heineke, Janelle (ed.);  … - 2016
Persistent link: https://www.econbiz.de/10011492433
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Emerging technologies and the use case : a multi-year study of drone adoption
Maghazei, Omid; Lewis, Michael; Netland, Torbjørn H. - In: Journal of operations management 68 (2022) 6/7, pp. 560-591
Persistent link: https://www.econbiz.de/10013466479