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Journal of operations management
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Sequence effects in service bundles : implications for service design and scheduling
Dixon, Michael
;
Verma, Rohit
- In:
Journal of operations management
31
(
2013
)
3
,
pp. 138-152
Persistent link: https://www.econbiz.de/10009747925
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Examining the characteristics and managerial challenges of professional services : an empirical study of management consultancy in the travel, tourism, and hospitality sector
Brandon-Jones, Alistair
;
Lewis, Michael
;
Verma, Rohit
; …
- In:
Journal of operations management
42/43
(
2016
),
pp. 9-24
Persistent link: https://www.econbiz.de/10011492297
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