Crowdsourcing-asking an undefined group of external contributors to work on tasks-allows organizations to tap into the expertise of people around the world. Crowdsourcing is known to increase innovation and loyalty to brands, but many organizations struggle to leverage its potential, as our...

Changes in organizational structure affect the intra-organizational communication network. However, despite an increasing relevance of less hierarchical and less bureaucratic forms of organizing, the question of how self-managing forms of organization influence employees’ communication...