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Managing the performance of outsourced customer contact centers
Tate, Wendy L.; Valk, Wendy van der - In: Journal of purchasing and supply management 14 (2008) 3, pp. 160-169
Persistent link: https://www.econbiz.de/10003766253
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Cooperating and competing in supply networks : making sense of a triadic sourcing strategy
Dubois, Anna; Fredriksson, Peter - In: Journal of purchasing and supply management 14 (2008) 3, pp. 170-179
Persistent link: https://www.econbiz.de/10003766254
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The use of coercive influence strategies by dominant suppliers
Gelderman, Cees J.; Semeijn, Janjaap; Zoete, Ronald de - In: Journal of purchasing and supply management 14 (2008) 4, pp. 220-229
Persistent link: https://www.econbiz.de/10003794804
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The involvement of small- and medium-sized enterprises in public procurement: impact of resource perceptions, electronic systems and enterprise size
Karjalainen, Katri; Kemppainen, Katariina - In: Journal of purchasing and supply management 14 (2008) 4, pp. 230-240
Persistent link: https://www.econbiz.de/10003794805
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Managing risks in organizational purchasing through adaptation of buying centre structure and the buying process
Juha, Munnukka; Pentti, Järvi - In: Journal of purchasing and supply management 14 (2008) 4, pp. 253-262
Persistent link: https://www.econbiz.de/10003794811
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Less is sometimes more : the role of information quantity and specific assets in the propensity to engage in cost data exchange processes
Piontkowski, Jan Oliver; Hoffjan, Andreas - In: Journal of purchasing and supply management 15 (2009) 2, pp. 71-78
Persistent link: https://www.econbiz.de/10003860824
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Supplier satisfaction : conceptual basics and explorative findings
Eßig, Michael; Amann, Markus - In: Journal of purchasing and supply management 15 (2009) 2, pp. 103-113
Persistent link: https://www.econbiz.de/10003860834
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The evolution of supply chain relationships : an interpretative framework based on the Italian inter-industry experience
Esposito, Emilio; Passaro, Renato - In: Journal of purchasing and supply management 15 (2009) 2, pp. 114-126
Persistent link: https://www.econbiz.de/10003860840
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Organisational supplying behaviour : understanding supplier needs, wants and preferences
Ramsay, John; Wagner, Beverly A. - In: Journal of purchasing and supply management 15 (2009) 2, pp. 127-138
Persistent link: https://www.econbiz.de/10003860842
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Supplier perceived value : differences between business-to-business and business-to-government relationships
Purchase, Sharon; Goh, Tony; Dooley, Ken - In: Journal of purchasing and supply management 15 (2009) 1, pp. 3-11
Persistent link: https://www.econbiz.de/10003824886