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Journal of retailing
Tourism management : research, policies, practice
26
Energy economics
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International journal of networking and virtual organisations : IJNVO
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Journal of Air Transport Management
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Do shoppers like electronic coupons? : a panel data analysis
Song Zan Chiou Wei
;
Inman, J. Jeffrey
- In:
Journal of retailing
84
(
2008
)
3
,
pp. 297-307
Persistent link: https://www.econbiz.de/10003782189
Saved in:
2
Fix it or leave it? : customer recovery from self-service technology failures
Zhu, Zhen
;
Nakata, Cheryl
;
Sivakumar, K.
;
Grewal, Dhruv
- In:
Journal of retailing
89
(
2013
)
1
,
pp. 15-29
Persistent link: https://www.econbiz.de/10009732748
Saved in:
3
Fix It or Leave It? Customer Recovery from Self-service Technology Failures
Zhu, Zhen
;
Nakata, Cheryl
;
Sivakumar, K.
;
Grewal, Dhruv
- In:
Journal of retailing
89
(
2013
)
1
,
pp. 15-29
Persistent link: https://www.econbiz.de/10010073974
Saved in:
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