Narrow search
Showing 1 - 8 of 8
Cover Image
Service-dominant orientation : measurement and impact on performance outcomes
Karpen, Ingo O.; Bove, Liliana L.; Lukas, Bryan A.; … - In: Journal of retailing 91 (2015) 1, pp. 89-108
Persistent link: https://www.econbiz.de/10010500748
Cover Image
The impact of service characteristics on the switching costs-customer loyalty link
Blut, Markus; Beatty, Sharon E.; Evanschitzky, Heiner; … - In: Journal of retailing 90 (2014) 2, pp. 275-290
Persistent link: https://www.econbiz.de/10010402374
Cover Image
Switching Barriers and Repurchase Intentions in Services
Jones, Michael A.; Mothersbaugh, David L.; Beatty, Sharon E. - In: Journal of retailing 76 (2000) 2, pp. 259
Persistent link: https://www.econbiz.de/10006623698
Cover Image
A Relationship Customer Typology
Reynolds, Kristy E.; Beatty, Sharon E. - In: Journal of retailing 75 (1999) 4, pp. 509-524
Persistent link: https://www.econbiz.de/10006625542
Cover Image
Executive Summaries - Customer Benefits and Company Consequences of Customer-Salesperson Relationships in Retailing
Reynolds, Kristy E.; Beatty, Sharon E. - In: Journal of retailing 75 (1999) 1, pp. 1-32
Persistent link: https://www.econbiz.de/10006626898
Cover Image
Impulse Buying: Modeling Its Precursors
Beatty, Sharon E.; Ferrell, M.Elizabeth - In: Journal of retailing 74 (1998) 2, pp. 169-192
Persistent link: https://www.econbiz.de/10006628515
Cover Image
Customer-Sales Associate Retail Relationships
Beatty, Sharon E.; Lee, Jungki; Mayer, Morris; Coleman, … - In: Journal of retailing 72 (1996) 3, pp. 223-248
Persistent link: https://www.econbiz.de/10006633157
Cover Image
Teenagers’ use of alternative shopping channels: A consumer socialization perspective
Lueg, Jason E.; Ponder, Nicole; Beatty, Sharon E.; … - In: Journal of retailing 82 (2006) 2, pp. 137-154
Persistent link: https://www.econbiz.de/10007259590