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Journal of retailing
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Customer-sales employee encounters: a dyadic perspective
van Dolen, Willemijn
;
Lemmink, Jos
;
de Ruyter, Ko
;
de …
- In:
Journal of retailing
78
(
2002
)
4
,
pp. 265-280
Persistent link: https://www.econbiz.de/10006614853
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Exploring the post-termination stage of consumer-brand relationships : an empirical investigation of the premium car market
Odekerken-Schröder, Gaby
;
Hennig-Thurau, Thorsten
; …
- In:
Journal of retailing
86
(
2010
)
4
,
pp. 372-385
Persistent link: https://www.econbiz.de/10008808855
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