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Supply chain management and retailer performance : emerging trends, issues, and implications for research and practice
Ganesan, Shankar; George, Morris; Jap, Sandy D.; … - In: Journal of retailing 85 (2009) 1, pp. 84-94
Persistent link: https://www.econbiz.de/10003834517
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Many (un)happy returns? : the changing nature of retail product returns and future research directions
Robertson, Thomas S.; Hamilton, Ryan; Jap, Sandy D. - In: Journal of retailing 96 (2020) 2, pp. 172-177
Persistent link: https://www.econbiz.de/10012295821
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Information search and product returns across mobile and traditional online channels
Zhang, Yufei; Voorhees, Clay M.; Chen, Lin; Chiang, Jeongwen - In: Journal of retailing 98 (2022) 2, pp. 260-276
Persistent link: https://www.econbiz.de/10013364282