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Efficiency and effectiveness of small retailers : the role of consumer and entrepreneurial orientation
Tajeddini, Kayhan; Elg, Ulf; Trueman, Myfanwy - In: Journal of retailing and consumer services 20 (2013) 5, pp. 453-462
Persistent link: https://www.econbiz.de/10009768991
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Analysis of the adoption of customer facing InStore technologies in retail SMEs
Lorente-Martínez, Javier; Navío-Marco, Julio; … - In: Journal of retailing and consumer services 57 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012305323
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The unique role of relationship marketing in small businesse'’ customer experience
Gilboa, Shaked; Seger-Guttmann, Tali; Mimran, Ofir - In: Journal of retailing and consumer services 51 (2019), pp. 152-164
Persistent link: https://www.econbiz.de/10012115062
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What are the triggers of Asian visitor satisfaction and loyalty in the Korean heritage site?
Olya, Hossein G. T.; Lee, Choong-Ki; Lee, Yong-Ki; … - In: Journal of retailing and consumer services 47 (2019), pp. 195-205
Persistent link: https://www.econbiz.de/10011995572
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The effects of hedonic shopping values on loyalty towards small retailers : the moderating role of trust
Lee, Jaeha; Park, Kwangsoo - In: Journal of retailing and consumer services 76 (2024), pp. 1-10
Persistent link: https://www.econbiz.de/10014460869
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Experience-based aspects of shopping attitudes : the roles of norms and loyalty
Meyer, Tracy - In: Journal of retailing and consumer services 15 (2008) 4, pp. 324-333
Persistent link: https://www.econbiz.de/10003729874
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Key influencers and inhibitors on adoption of the Internet for banking
Durkin, Mark; Jennings, Deirdre; Mulholland, Gwyneth; … - In: Journal of retailing and consumer services 15 (2008) 5, pp. 348-357
Persistent link: https://www.econbiz.de/10003742275
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Consumer shopping value, satisfaction and loyalty in discount retailing
Carpenter, Jason M. - In: Journal of retailing and consumer services 15 (2008) 5, pp. 358-363
Persistent link: https://www.econbiz.de/10003742276
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Assessing the relationship between loyalty program attributes, store satisfaction and store loyalty
Bridson, Kerrie; Evans, Jody; Hickman, Melissa - In: Journal of retailing and consumer services 15 (2008) 5, pp. 364-374
Persistent link: https://www.econbiz.de/10003742277
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The CRM process in retail and service sector firms in Japan : loyalty development and financial return
Minami, Chieko; Dawson, John A. - In: Journal of retailing and consumer services 15 (2008) 5, pp. 375-385
Persistent link: https://www.econbiz.de/10003742279