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Information technology and consumer behavior in travel and tourism : insights from travel planning using the internet
Xiang, Zheng; Magnini, Vincent P.; Fesenmaier, Daniel R. - In: Journal of retailing and consumer services 22 (2015), pp. 244-249
Persistent link: https://www.econbiz.de/10010469038
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An empirical examination of clustering and dispersion within Canadian shopping centers
Eckert, Andrew; He, Zhen; West, Douglas S. - In: Journal of retailing and consumer services 20 (2013) 6, pp. 625-633
Persistent link: https://www.econbiz.de/10010128282
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An empirical analysis of tenant location patterns near department stores in planned regional shopping centers
Eckert, Andrew; He, Zhen; West, Douglas S. - In: Journal of retailing and consumer services 22 (2015), pp. 61-70
Persistent link: https://www.econbiz.de/10010468498
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Dissatisfaction after service failures as a realized transaction risk : customer opportunism as a function of external and internal rewards
Khantimirov, Denis; Karande, Kiran; Ford, John B. - In: Journal of retailing and consumer services 52 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012132180