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Do you bear to reject them? : the effect of anthropomorphism on empathy and consumer preference for unattractive produce
Chen, Tong; Razzaq, Amar; Qing, Ping; Cao, Binbin - In: Journal of retailing and consumer services 61 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012581902
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Online anthropomorphism and consumers' privacy concern : moderating roles of need for interaction and social exclusion
Xie, Yi; Chen, Ke; Guo, Xiaoling - In: Journal of retailing and consumer services 55 (2020), pp. 1-16
Persistent link: https://www.econbiz.de/10012269049
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Anthropomorphism and augmented reality in the retail environment
Van Esch, Patrick; Griffith, Denni Arli; Gheshlaghi, … - In: Journal of retailing and consumer services 49 (2019), pp. 35-42
Persistent link: https://www.econbiz.de/10012025826
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Is that coffee mug smiling at me? : how anthropomorphism impacts the effectiveness of desirability vs. feasibility appeals in sustainability advertising
Han, Nah Ray; Baek, Tae Hyun; Yoon, Sukki; Kim, Yeonshin - In: Journal of retailing and consumer services 51 (2019), pp. 352-361
Persistent link: https://www.econbiz.de/10012115152
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Why do we prefer humans to artificial intelligence in telemarketing? : a mind perception explanation
Li, Sixian; Peluso, Alessandro M.; Duan, Jinyun - In: Journal of retailing and consumer services 70 (2023), pp. 1-9
Persistent link: https://www.econbiz.de/10014235381
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You are being watched! : using anthropomorphism to curb customer misbehavior in access-based consumption
Gong, Xiushuang; Zhang, Honghong - In: Journal of retailing and consumer services 70 (2023), pp. 1-9
Persistent link: https://www.econbiz.de/10014240290
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Rapport with a chatbot? : the underlying role of anthropomorphism in socio-cognitive perceptions of rapport and e-word of mouth
Fatima, Johra Kayeser; Khan, Md Irfanuzzaman; … - In: Journal of retailing and consumer services 77 (2024), pp. 1-10
Persistent link: https://www.econbiz.de/10014462371
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Stereotyping human-like virtual influencers in retailing : does warmth prevail over competence?
El Hedhli, Kamel; Zourrig, Haithem; Al Khateeb, Amr; … - In: Journal of retailing and consumer services 75 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014371732