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Actual consumers' response to purchase refurbished smartphones : exploring perceived value from product reviews in online retailing
Nasiri, Mohammad Sadegh; Shokouhyar, Sajjad - In: Journal of retailing and consumer services 62 (2021), pp. 1-13
Persistent link: https://www.econbiz.de/10012648957
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Research on the influence of after-sales service quality factors on customer satisfaction
Shokouhyar, Sajjad; Shokoohyar, Sina; Safari, Sepehr - In: Journal of retailing and consumer services 56 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012389985
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A social media analytics-based approach to customer-centric reverse logistics management of electronic devices : a case study on notebooks
Ahmadi, Sadra; Shokouhyar, Sajjad; Amerioun, Motahare; … - In: Journal of retailing and consumer services 76 (2024), pp. 1-15
Persistent link: https://www.econbiz.de/10014460767