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How perceived trust mediates merchant's intention to use a mobile wallet technology
Singh, Nidhi; Sinha, Neena - In: Journal of retailing and consumer services 52 (2020), pp. 1-13
Persistent link: https://www.econbiz.de/10012132166
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Assessing customers' perceived value of the online channel of multichannel retailers : a two country examination
Carlson, Jamie; O'Cass, Aron; Ahrholdt, Dennis C. - In: Journal of retailing and consumer services 27 (2015), pp. 90-102
Persistent link: https://www.econbiz.de/10011388091
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The influence of loyalty program design on the relationship between customer motives and value perception
Kreis, Henning; Mafael, Alexander - In: Journal of retailing and consumer services 21 (2014) 4, pp. 590-600
Persistent link: https://www.econbiz.de/10010388521
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Service quality dimensions and superior customer perceived value in retail banks : an empirical study on Mexican consumers
Vera, Jorge; Trujillo, Andrea - In: Journal of retailing and consumer services 20 (2013) 6, pp. 579-586
Persistent link: https://www.econbiz.de/10010128298
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Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty
El-Adly, Mohammed Ismail - In: Journal of retailing and consumer services 50 (2019), pp. 322-332
Persistent link: https://www.econbiz.de/10012114173
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A customer value perspective to service experiences in restaurants
Yrjölä, Mika; Rintamäki, Timo; Saarijärvi, Hannu; … - In: Journal of retailing and consumer services 51 (2019), pp. 91-101
Persistent link: https://www.econbiz.de/10012115044
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Between a rock and a hard place : seizing the opportunity of demanding customers by means of frontline service behaviors
Itani, Omar S.; Jaramillo, Fernando; Paesbrugghe, Bert - In: Journal of retailing and consumer services 53 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012171888
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Estimating travellers' value when purchasing auxiliary services in the airline industry based on the RFM model
Chen, Yanhong; Liu, Luning; Dequan, Zheng; Li, Bin - In: Journal of retailing and consumer services 74 (2023), pp. 1-9
Persistent link: https://www.econbiz.de/10014364543
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Does the value manufacturers (brands) create translate into enhanced reputation? : a multi-sector examination of the value-satisfaction-loyalty-reputation chain
Tournois, Laurent - In: Journal of retailing and consumer services 26 (2015), pp. 83-96
Persistent link: https://www.econbiz.de/10011347839
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Examining consumer experience in using m-banking apps : a study of its antecedents and outcomes
Shahid, Shadma; Islam, Jamid Ul; Malik, Shehla; Hasan, Uzma - In: Journal of retailing and consumer services 65 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013169561